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unable to install Photoshop on macOS 10.15 Catalina

Community Beginner ,
May 28, 2020

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Hi guys! I tried to install Photoshop 2020 and this is what it showsScreen Shot 2563-05-28 at 21.18.33.png

I've searched on youtube how to fix this by right click on the folder>Show package contents>contents>MacOS>install this method doesn't work either. Please help me figure this out ASAP! Thank you so much 🙂

 

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Download and install, How to, Mac

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unable to install Photoshop on macOS 10.15 Catalina

Community Beginner ,
May 28, 2020

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Hi guys! I tried to install Photoshop 2020 and this is what it showsScreen Shot 2563-05-28 at 21.18.33.png

I've searched on youtube how to fix this by right click on the folder>Show package contents>contents>MacOS>install this method doesn't work either. Please help me figure this out ASAP! Thank you so much 🙂

 

Topics

Download and install, How to, Mac

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688

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Adobe Employee ,
Jun 01, 2020

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Moved to Get-Started

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Community Beginner ,
Jun 02, 2020

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Could you please elaborate? 

Thank you.

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Most Valuable Participant ,
Jun 01, 2020

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1. Did you try a reboot?

2. Are you running the installer downloaded by the Creative Cloud Desktop app?

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Community Beginner ,
Jun 02, 2020

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1. I did

2. I could not install Creative Cloud Desktop app too.

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New Here ,
Jun 02, 2020

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had your issue resolved?

Are you a Photoshop Pro?

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Most Valuable Participant ,
Jun 02, 2020

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It’s the Creative Cloud Desktop app that you need to install first. What happens when you try to do that, right after a reboot?

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Community Beginner ,
Jun 17, 2020

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not yet

 

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Community Beginner ,
Jun 17, 2020

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I've downloaded Creative Cloud Desktop app but it shows the same thing. 

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Adobe Employee ,
Jun 08, 2020

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Hi there, 

Please refer the link below for help:

https://helpx.adobe.com/in/acrobat/kb/install-error-p81.html

 

Feel free to update for any additional questions. 

 

Thanks 

Kanika 

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Community Beginner ,
Jun 17, 2020

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I've visited the link you posted but still it doesn't work

 

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Most Valuable Participant ,
Jun 17, 2020

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Did you rename the PDApp folder?

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