Unable to install valid Photoshop CS4 license

New Here ,
Dec 04, 2020

Copy link to clipboard

Copied

Dear community,

I have an old Photoshop CS4 which worked fine for me for years.

Got a new computer, had to reinstall.

When I wanted to install it accepts my CS4 serial number,

but not my CS3 serial number, where I upgraded from.

Adobe Support could not help me.

Any ideas?

 

Thank you very much,

Robert

TOPICS
Activation, Installation

Views

27

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Unable to install valid Photoshop CS4 license

New Here ,
Dec 04, 2020

Copy link to clipboard

Copied

Dear community,

I have an old Photoshop CS4 which worked fine for me for years.

Got a new computer, had to reinstall.

When I wanted to install it accepts my CS4 serial number,

but not my CS3 serial number, where I upgraded from.

Adobe Support could not help me.

Any ideas?

 

Thank you very much,

Robert

TOPICS
Activation, Installation

Views

28

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 04, 2020 0
Most Valuable Participant ,
Dec 04, 2020

Copy link to clipboard

Copied

You must enter the CS4 product serial first, then the CS3 product as "qualifying product". If you had a replacement CS3 license without activation, you cannot use this license; you must use the ORIGINAL CS3 license. 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 04, 2020 0
Adobe Community Professional ,
Dec 04, 2020

Copy link to clipboard

Copied

Depending on the installed operating system on your new computer it's possible that you can't install CS4.

CS4 isn't compatible with the newer versions of Windows and MacOS

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 04, 2020 0