Unable to install XD 37-1-32x64

[hasselllicencing]

Hello,

Trying to install the latest update of XD (37-1-32) with no success, everytime I run setup.exe I get the "Installation Failed, Please refer to PDApp.log for more information" error

Looking at this log just tells me that the MSI failed to run.

Is there a bug in this latest install?

Thanks,

Brett

[Rishabh_Tiwari]

Hi Brett,

Sorry to hear about the trouble. Could you please try installing Adobe Creative Cloud desktop application first and then install XD from there and let us know if that helps or if you need any further assistance.

Regards

Rishabh

[hasselllicencing]

Hi Rishabh,

Thanks for that, unfortunately this has not helped

We are getting a bootsrapper code of (-60) if that helps?

02/11/21 14:37:49:881 | [INFO] | 4112 | ASU | OPM | OPM | | | 18848 | Build Version - 10.0.0.254
02/11/21 14:37:49:881 | [INFO] | 4112 | ASU | OPM | OPM | | | 18848 | Logging Level verbosity Set to 4
02/11/21 14:37:49:882 | [INFO] | 4112 | ASU | OPM | OPM | | | 18848 | Schema version and schema compatibility version are same or greater than current

02/11/21 14:37:50:102 | [INFO] | 4112 | ASU | OPM | OPM | | | 18848 | _opm_handle_OPDReturnedStatus called with opdStatus as:0
02/11/21 14:37:50:102 | [INFO] | 4112 | ASU | OPM | OPM | | | 18848 | No Record found for the input fields in opm_getValueForKey
02/11/21 15:44:22:305 | [INFO] | 13580 | ASU | OPM | OPM | | | 16612 | Build Version - 10.0.0.254
02/11/21 15:44:22:305 | [INFO] | 13580 | ASU | OPM | OPM | | | 16612 | Logging Level verbosity Set to 4
02/11/21 15:44:22:306 | [INFO] | 13580 | ASU | OPM | OPM | | | 16612 | Schema version and schema compatibility version are same or greater than current

02/11/21 15:44:22:527 | [INFO] | 13580 | ASU | OPM | OPM | | | 16612 | _opm_handle_OPDReturnedStatus called with opdStatus as:0
02/11/21 15:44:22:527 | [INFO] | 13580 | ASU | OPM | OPM | | | 16612 | No Record found for the input fields in opm_getValueForKey
03/02/21 16:02:19:009 | [INFO] | 1304 | ASU | OPM | OPM | | | 39960 | Build Version - 10.0.0.254
03/02/21 16:02:19:010 | [INFO] | 1304 | ASU | OPM | OPM | | | 39960 | Logging Level verbosity Set to 4
03/02/21 16:02:19:016 | [INFO] | 1304 | ASU | OPM | OPM | | | 39960 | Schema version and schema compatibility version are same or greater than current

03/02/21 16:02:19:396 | [INFO] | 1304 | ASU | OPM | OPM | | | 39960 | _opm_handle_OPDReturnedStatus called with opdStatus as:0
03/02/21 16:02:19:396 | [INFO] | 1304 | ASU | OPM | OPM | | | 39960 | No Record found for the input fields in opm_getValueForKey
03/09/21 11:32:34:157 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 33260 | Build Version - 1.16.0.1
03/09/21 11:32:34:157 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 33260 | Logging Level verbosity Set to 4
03/09/21 11:32:34:593 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 33260 | Successfully fetched the optionXML content from MSI database ...
03/09/21 11:32:34:600 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 33260 | The OS language detected for Acrobat (en_US)
03/09/21 11:32:34:605 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 33260 | Path to Process :C:\Windows\system32\msiexec.exe Process Directory :C:\Windows\system32 arguments being passed : /i "\\hgs001v\TRANS\BP\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\AdobeXD37-1-32x64-EN.msi" /qn
03/09/21 11:32:50:598 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 21472 | Build Version - 1.16.0.1
03/09/21 11:32:50:598 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 21472 | Logging Level verbosity Set to 4
03/09/21 11:32:50:598 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 21472 | Executing immediate custom action for install mode.
03/09/21 11:32:50:598 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 21472 | The CustomActionData string is : mode=install;sourceDir=\\hgs001v\TRANS\BP\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\;installDir=;origDB=\\hgs001v\TRANS\BP\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\AdobeXD37-1-32x64-EN.msi;installLang=
03/09/21 11:32:50:598 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 21472 | Successfully executed the immediate custom action for install mode .
03/09/21 11:32:56:497 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | Build Version - 1.16.0.1
03/09/21 11:32:56:497 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | Logging Level verbosity Set to 4
03/09/21 11:32:56:497 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | Executing the deferred custom action.
03/09/21 11:32:56:503 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | Obtained the following as CustomActionData
03/09/21 11:32:56:503 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | (mode=install;sourceDir=\\hgs001v\TRANS\BP\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\;installDir=;origDB=\\hgs001v\TRANS\BP\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\AdobeXD37-1-32x64-EN.msi;installLang=)
03/09/21 11:32:56:503 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | (mode=install;sourceDir=\\hgs001v\TRANS\BP\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\;installDir=;origDB=\\hgs001v\TRANS\BP\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\AdobeXD37-1-32x64-EN.msi;installLang=)
03/09/21 11:32:56:503 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | Original database path is : \\hgs001v\TRANS\BP\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\AdobeXD37-1-32x64-EN.msi
03/09/21 11:32:56:510 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | OptionXML saved at location :: C:\Users\da_patbj\AppData\Local\Temp\{17D3C24C-8187-4D41-8ADE-9C85AB7989B2}\\{A6C25205-CE27-4D3D-A4C5-DB9651813939}
03/09/21 11:32:56:535 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | Build Version - 1.16.0.1
03/09/21 11:32:56:535 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | Logging Level verbosity Set to 4
03/09/21 11:32:56:535 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | CustomAction Parameters obtained...
03/09/21 11:32:56:535 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | optXMLPath :: C:\Users\da_patbj\AppData\Local\Temp\{17D3C24C-8187-4D41-8ADE-9C85AB7989B2}\\{A6C25205-CE27-4D3D-A4C5-DB9651813939}
03/09/21 11:32:56:535 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | setupBasePath :: \\hgs001v\TRANS\BP\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\
03/09/21 11:32:56:535 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | installDirPath ::
03/09/21 11:32:56:535 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | installLang ::
03/09/21 11:32:56:535 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | Initializing Custom Action Data from parameters
03/09/21 11:32:56:535 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | Provisioning Tool path is (C:\Users\da_patbj\AppData\Local\Temp\{17D3C24C-8187-4D41-8ADE-9C85AB7989B2}\\{B18E13C7-F2FC-480E-8A06-84E355412EA4}).
03/09/21 11:32:56:537 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | Starting to run the custom action for install mode
03/09/21 11:32:56:537 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | STEP 1: Starting to parse Option XML.
03/09/21 11:32:56:543 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | Match OS lang option selected
03/09/21 11:32:56:543 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | Added OS Language (en_US) to the install language fallback.
03/09/21 11:32:56:543 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | Install language fallback contains following languages :
03/09/21 11:32:56:543 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | (en_US)
03/09/21 11:32:56:543 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | (en_GB)
03/09/21 11:32:56:543 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | Self-Update BootStrapper Relative Path doesn't exist.
03/09/21 11:32:56:543 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | RemoteUpdateManager deploy Path doesn't exist.
03/09/21 11:32:56:543 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | No of updates found (0).
03/09/21 11:32:56:543 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | No of HD products found (5).
03/09/21 11:32:56:544 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | Failed to get value for conflicting processes...
03/09/21 11:32:56:544 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | Failed to parse the conflictProcessInfo for HD media (COSY4.7.0)...
03/09/21 11:32:56:546 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | Failed to get value for conflicting processes...
03/09/21 11:32:56:546 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | Failed to parse the conflictProcessInfo for HD media (LIBS3.12.10)...
03/09/21 11:32:56:549 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | Failed to get value for conflicting processes...
03/09/21 11:32:56:549 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | Failed to parse the conflictProcessInfo for HD media (CCXP4.2.8)...
03/09/21 11:32:56:551 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | Failed to get value for conflicting processes...
03/09/21 11:32:56:551 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | Failed to parse the conflictProcessInfo for HD media (SPRK37.1.32)...
03/09/21 11:32:56:553 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | Failed to get value for conflicting processes...
03/09/21 11:32:56:553 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | Failed to parse the conflictProcessInfo for HD media (KANC2.0.1)...
03/09/21 11:32:56:555 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | Custom deployment path doesnt exist in options XML
03/09/21 11:32:56:556 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | Failed to find Royalty Bearing attribute info.
03/09/21 11:32:56:556 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | Found the AppsPanel attribute info (true)
03/09/21 11:32:56:556 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | Found the AdminPrivilege attribute info (false)
03/09/21 11:32:56:556 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | Number of Medias found = 0

03/09/21 11:32:56:556 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | Deployment Manager is running in Install Mode.
03/09/21 11:32:56:556 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | STEP 2: Starting to launch ASU AAM.
03/09/21 11:32:56:556 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | Going to install \\hgs001v\TRANS\BP\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\ASU_5.4.1
03/09/21 11:32:56:633 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | Latest AAM version with the package is (5.4.1.534)...
03/09/21 11:32:56:634 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | Bootstrapper launch location is :: \\hgs001v\TRANS\BP\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\ASU_5.4.1\Set-up.dat
03/09/21 11:32:59:813 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | Build Version - 1.16.0.1
03/09/21 11:32:59:813 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | Logging Level verbosity Set to 4
03/09/21 11:32:59:813 | [FATAL] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | The Bootstrapper Process return code is (-60).Stopping the installation process.
03/09/21 11:33:00:541 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 15996 | The output of process received in execWithOutput :
Microsoft Windows [Version 10.0.18362.1256]

03/09/21 11:33:00:546 | [INFO] | | ASU | DeploymentManager | | | | 15996 | Event Guid generated is: '16af64a3-4fc0-4b47-a953-56ca54c4a88d'
03/09/21 11:33:00:547 | [INFO] | | ASU | DeploymentManager | | | | 15996 | Sending event: <eventList><HostedServicesEvent><eventGuid>16af64a3-4fc0-4b47-a953-56ca54c4a88d</eventGuid><eventDts>2021-03-09T11:33:00.546+11:00</eventDts><eventCode>AAM_CCP_DEPLOYEDPACKAGEDETAILS</eventCode><eventSubCode>NULL_SUB_CODE</eventSubCode><eventSource>adobeappmgr.CCP.1.16</eventSource><eventParamData><eventParam name="CCP_Package_ID">5D01DBEA-A142-40F5-8214-ABBBBC785009</eventParam><eventParam name="CCP_Package_32OR64bit">x64</eventParam><eventParam name="ErrorCode">2</eventParam><eventParam name="ErrorSubcode">-60</eventParam><eventParam name="OS_Language">en_US</eventParam><eventParam name="CCP_Admin_AdobeID">licencing@hassellstudio.com</eventParam><eventParam name="DeviceId">ccd875dc6a179af38f474edc7ca8ece2b8ce6f2bf127d112dc30f2307da9b14a</eventParam><eventParam name="RoyaltyBearingAttribute"></eventParam><eventParam name="OS">Windows</eventParam><eventParam name="OS_Version">10.0.18362</eventParam><eventParam name="CCP_Version">1.16.0.1</eventParam><eventParam name="AAM_Version">5.4.1.534</eventParam><eventParam name="DEErrorDetail">NA</eventParam><eventParam name="MatchOSLocale">true</eventParam><eventParam name="IsHDMediaIncluded">true</eventParam><eventParam name="ACCC_AppsPanel_Enabled">true</eventParam><eventParam name="AdminPrivilegesEnabled">false</eventParam><eventParam name="TimeStamp">2021-03-09T11:33:00.546+11:00</eventParam><eventParam name="lbsWorkflowID">{75929F10-7157-4581-9C47-7B35F4FB8106}</eventParam><eventParam name="event.guid">16af64a3-4fc0-4b47-a953-56ca54c4a88d</eventParam><eventParam name="event.dts_end">2021-03-09T11:33:00.546+11:00</eventParam></eventParamData></HostedServicesEvent>
</eventList>

03/09/21 11:33:00:547 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 15996 | Sending HTTP request message: Method: POST || URL: na1e-acc.services.adobe.com/hsmessaging/rest || Timeout: 30 || Compression: false || Request headers: Content-Type : text/xml

03/09/21 11:33:00:587 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 15996 | Proxy detected: PAC
03/09/21 11:33:01:593 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 24204 | HTTP Request Status code 200.
03/09/21 11:33:01:593 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 15996 | The http request returned HTTP_Status:0 HttpCommunicator error:0
03/09/21 11:33:01:593 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 15996 | Received HTTP response:
URL = na1e-acc.services.adobe.com/hsmessaging/rest
Response code = 200
Response headers:
Connection : close
Content-Length : 165
Date : Tue, 09 Mar 2021 00:33:01 GMT
X-Request-ID : 0bb8c108-e56a-4e9a-93db-9ec062e89d7a

03/09/21 11:33:01:598 | [INFO] | | ASU | DeploymentManager | | | | 15996 | Waiting for the async thread to get the task completed
03/09/21 11:33:01:598 | [INFO] | | ASU | DeploymentManager | | | | 21892 | Async thread is completed. Now exiting from function.
03/09/21 11:33:02:405 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 15996 | The install workflow is terminating.
03/09/21 11:33:03:023 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 33260 | Process creation completed.
03/09/21 11:33:03:024 | [ERROR] | | ASU | MSIInvoker | AAMEEUtilities | | | 33260 | util create process resulted in an error..
03/09/21 11:33:03:024 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 33260 | The return Code from Create Process (1603).
03/09/21 11:33:03:024 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 33260 | Failed to execute the msi
03/09/21 11:33:03:024 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 33260 | Uninstaller location is :: C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\Creative Cloud Uninstaller.exe
03/09/21 11:33:03:037 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 33260 | Uninstaller launch location changed to temp location :: C:\Users\da_patbj\AppData\Local\Temp\Creative Cloud Uninstaller.exe
03/09/21 11:33:03:037 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 33260 | Path to Process :C:\Users\da_patbj\AppData\Local\Temp\Creative Cloud Uninstaller.exe Process Directory :C:\Users\da_patbj\AppData\Local\Temp arguments being passed :"C:\Users\da_patbj\AppData\Local\Temp\Creative Cloud Uninstaller.exe" -u
03/09/21 11:33:03:696 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 33260 | Process creation completed.
03/09/21 11:33:03:696 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 33260 | The CCDA uninstallation process return code is (0).
03/09/21 11:33:06:816 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 33260 | Setup exiting with return code (6)
03/09/21 11:33:25:346 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 25128 | Build Version - 1.16.0.1
03/09/21 11:33:25:346 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 25128 | Logging Level verbosity Set to 4
03/09/21 11:33:25:452 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 25128 | Successfully fetched the optionXML content from MSI database ...
03/09/21 11:33:25:459 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 25128 | The OS language detected for Acrobat (en_US)
03/09/21 11:33:25:463 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 25128 | Path to Process :C:\Windows\system32\msiexec.exe Process Directory :C:\Windows\system32 arguments being passed : /i "\\hgs001v\TRANS\BP\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\AdobeXD37-1-32x64-EN.msi" /qn
03/09/21 11:33:36:785 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 9452 | Build Version - 1.16.0.1
03/09/21 11:33:36:785 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 9452 | Logging Level verbosity Set to 4
03/09/21 11:33:36:785 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 9452 | Executing immediate custom action for install mode.
03/09/21 11:33:36:785 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 9452 | The CustomActionData string is : mode=install;sourceDir=\\hgs001v\TRANS\BP\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\;installDir=;origDB=\\hgs001v\TRANS\BP\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\AdobeXD37-1-32x64-EN.msi;installLang=
03/09/21 11:33:36:786 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 9452 | Successfully executed the immediate custom action for install mode .
03/09/21 11:33:41:940 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | Build Version - 1.16.0.1
03/09/21 11:33:41:940 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | Logging Level verbosity Set to 4
03/09/21 11:33:41:940 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | Executing the deferred custom action.
03/09/21 11:33:41:946 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | Obtained the following as CustomActionData
03/09/21 11:33:41:946 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | (mode=install;sourceDir=\\hgs001v\TRANS\BP\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\;installDir=;origDB=\\hgs001v\TRANS\BP\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\AdobeXD37-1-32x64-EN.msi;installLang=)
03/09/21 11:33:41:946 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | (mode=install;sourceDir=\\hgs001v\TRANS\BP\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\;installDir=;origDB=\\hgs001v\TRANS\BP\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\AdobeXD37-1-32x64-EN.msi;installLang=)
03/09/21 11:33:41:946 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | Original database path is : \\hgs001v\TRANS\BP\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\AdobeXD37-1-32x64-EN.msi
03/09/21 11:33:41:954 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | OptionXML saved at location :: C:\Users\da_patbj\AppData\Local\Temp\{AB7EBDA2-1F38-4AA9-BDD1-021E6C3E0E30}\\{5F56C118-2A2D-4F28-BC6C-AF74023D737B}
03/09/21 11:33:41:978 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | Build Version - 1.16.0.1
03/09/21 11:33:41:978 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | Logging Level verbosity Set to 4
03/09/21 11:33:41:978 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | CustomAction Parameters obtained...
03/09/21 11:33:41:978 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | optXMLPath :: C:\Users\da_patbj\AppData\Local\Temp\{AB7EBDA2-1F38-4AA9-BDD1-021E6C3E0E30}\\{5F56C118-2A2D-4F28-BC6C-AF74023D737B}
03/09/21 11:33:41:978 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | setupBasePath :: \\hgs001v\TRANS\BP\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\
03/09/21 11:33:41:978 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | installDirPath ::
03/09/21 11:33:41:978 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | installLang ::
03/09/21 11:33:41:978 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | Initializing Custom Action Data from parameters
03/09/21 11:33:41:978 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | Provisioning Tool path is (C:\Users\da_patbj\AppData\Local\Temp\{AB7EBDA2-1F38-4AA9-BDD1-021E6C3E0E30}\\{08C6DCFB-FB50-4515-8D72-395A738222EA}).
03/09/21 11:33:41:980 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | Starting to run the custom action for install mode
03/09/21 11:33:41:980 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | STEP 1: Starting to parse Option XML.
03/09/21 11:33:41:985 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | Match OS lang option selected
03/09/21 11:33:41:985 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | Added OS Language (en_US) to the install language fallback.
03/09/21 11:33:41:985 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | Install language fallback contains following languages :
03/09/21 11:33:41:985 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | (en_US)
03/09/21 11:33:41:985 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | (en_GB)
03/09/21 11:33:41:985 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | Self-Update BootStrapper Relative Path doesn't exist.
03/09/21 11:33:41:985 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | RemoteUpdateManager deploy Path doesn't exist.
03/09/21 11:33:41:985 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | No of updates found (0).
03/09/21 11:33:41:985 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | No of HD products found (5).
03/09/21 11:33:41:986 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | Failed to get value for conflicting processes...
03/09/21 11:33:41:986 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | Failed to parse the conflictProcessInfo for HD media (COSY4.7.0)...
03/09/21 11:33:41:988 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | Failed to get value for conflicting processes...
03/09/21 11:33:41:988 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | Failed to parse the conflictProcessInfo for HD media (LIBS3.12.10)...
03/09/21 11:33:41:990 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | Failed to get value for conflicting processes...
03/09/21 11:33:41:990 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | Failed to parse the conflictProcessInfo for HD media (CCXP4.2.8)...
03/09/21 11:33:41:992 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | Failed to get value for conflicting processes...
03/09/21 11:33:41:992 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | Failed to parse the conflictProcessInfo for HD media (SPRK37.1.32)...
03/09/21 11:33:41:994 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | Failed to get value for conflicting processes...
03/09/21 11:33:41:994 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | Failed to parse the conflictProcessInfo for HD media (KANC2.0.1)...
03/09/21 11:33:41:997 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | Custom deployment path doesnt exist in options XML
03/09/21 11:33:41:997 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | Failed to find Royalty Bearing attribute info.
03/09/21 11:33:41:997 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | Found the AppsPanel attribute info (true)
03/09/21 11:33:41:997 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | Found the AdminPrivilege attribute info (false)
03/09/21 11:33:41:997 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | Number of Medias found = 0

03/09/21 11:33:41:997 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | Deployment Manager is running in Install Mode.
03/09/21 11:33:41:997 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | STEP 2: Starting to launch ASU AAM.
03/09/21 11:33:41:997 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | Going to install \\hgs001v\TRANS\BP\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\ASU_5.4.1
03/09/21 11:33:42:010 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | Latest AAM version with the package is (5.4.1.534)...
03/09/21 11:33:42:010 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | Bootstrapper launch location is :: \\hgs001v\TRANS\BP\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\ASU_5.4.1\Set-up.dat
03/09/21 11:33:43:473 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | Build Version - 1.16.0.1
03/09/21 11:33:43:473 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | Logging Level verbosity Set to 4
03/09/21 11:33:43:473 | [FATAL] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | The Bootstrapper Process return code is (-60).Stopping the installation process.
03/09/21 11:33:44:116 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 22124 | The output of process received in execWithOutput :
Microsoft Windows [Version 10.0.18362.1256]

03/09/21 11:33:44:121 | [INFO] | | ASU | DeploymentManager | | | | 22124 | Event Guid generated is: '704bee7e-434e-4399-959a-11c6fcfe1652'
03/09/21 11:33:44:122 | [INFO] | | ASU | DeploymentManager | | | | 22124 | Sending event: <eventList><HostedServicesEvent><eventGuid>704bee7e-434e-4399-959a-11c6fcfe1652</eventGuid><eventDts>2021-03-09T11:33:44.122+11:00</eventDts><eventCode>AAM_CCP_DEPLOYEDPACKAGEDETAILS</eventCode><eventSubCode>NULL_SUB_CODE</eventSubCode><eventSource>adobeappmgr.CCP.1.16</eventSource><eventParamData><eventParam name="CCP_Package_ID">5D01DBEA-A142-40F5-8214-ABBBBC785009</eventParam><eventParam name="CCP_Package_32OR64bit">x64</eventParam><eventParam name="ErrorCode">2</eventParam><eventParam name="ErrorSubcode">-60</eventParam><eventParam name="OS_Language">en_US</eventParam><eventParam name="CCP_Admin_AdobeID">licencing@hassellstudio.com</eventParam><eventParam name="DeviceId">ccd875dc6a179af38f474edc7ca8ece2b8ce6f2bf127d112dc30f2307da9b14a</eventParam><eventParam name="RoyaltyBearingAttribute"></eventParam><eventParam name="OS">Windows</eventParam><eventParam name="OS_Version">10.0.18362</eventParam><eventParam name="CCP_Version">1.16.0.1</eventParam><eventParam name="AAM_Version">5.4.1.534</eventParam><eventParam name="DEErrorDetail">NA</eventParam><eventParam name="MatchOSLocale">true</eventParam><eventParam name="IsHDMediaIncluded">true</eventParam><eventParam name="ACCC_AppsPanel_Enabled">true</eventParam><eventParam name="AdminPrivilegesEnabled">false</eventParam><eventParam name="TimeStamp">2021-03-09T11:33:44.122+11:00</eventParam><eventParam name="lbsWorkflowID">{75929F10-7157-4581-9C47-7B35F4FB8106}</eventParam><eventParam name="event.guid">704bee7e-434e-4399-959a-11c6fcfe1652</eventParam><eventParam name="event.dts_end">2021-03-09T11:33:44.122+11:00</eventParam></eventParamData></HostedServicesEvent>
</eventList>

03/09/21 11:33:44:123 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 22124 | Sending HTTP request message: Method: POST || URL: na1e-acc.services.adobe.com/hsmessaging/rest || Timeout: 30 || Compression: false || Request headers: Content-Type : text/xml

03/09/21 11:33:44:162 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 22124 | Proxy detected: PAC
03/09/21 11:33:45:054 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 25468 | HTTP Request Status code 200.
03/09/21 11:33:45:054 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 22124 | The http request returned HTTP_Status:0 HttpCommunicator error:0
03/09/21 11:33:45:054 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 22124 | Received HTTP response:
URL = na1e-acc.services.adobe.com/hsmessaging/rest
Response code = 200
Response headers:
Connection : close
Content-Length : 165
Date : Tue, 09 Mar 2021 00:33:44 GMT
X-Request-ID : 09c02878-fa05-4351-9b82-a6be2dd5fb5f

03/09/21 11:33:45:058 | [INFO] | | ASU | DeploymentManager | | | | 22124 | Waiting for the async thread to get the task completed
03/09/21 11:33:45:058 | [INFO] | | ASU | DeploymentManager | | | | 20504 | Async thread is completed. Now exiting from function.
03/09/21 11:33:45:798 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 22124 | The install workflow is terminating.
03/09/21 11:33:46:410 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 25128 | Process creation completed.
03/09/21 11:33:46:410 | [ERROR] | | ASU | MSIInvoker | AAMEEUtilities | | | 25128 | util create process resulted in an error..
03/09/21 11:33:46:410 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 25128 | The return Code from Create Process (1603).
03/09/21 11:33:46:410 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 25128 | Failed to execute the msi
03/09/21 11:33:46:411 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 25128 | Uninstaller location is :: C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\Creative Cloud Uninstaller.exe
03/09/21 11:33:46:424 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 25128 | Uninstaller launch location changed to temp location :: C:\Users\da_patbj\AppData\Local\Temp\Creative Cloud Uninstaller.exe
03/09/21 11:33:46:424 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 25128 | Path to Process :C:\Users\da_patbj\AppData\Local\Temp\Creative Cloud Uninstaller.exe Process Directory :C:\Users\da_patbj\AppData\Local\Temp arguments being passed :"C:\Users\da_patbj\AppData\Local\Temp\Creative Cloud Uninstaller.exe" -u
03/09/21 11:33:47:006 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 25128 | Process creation completed.
03/09/21 11:33:47:006 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 25128 | The CCDA uninstallation process return code is (0).
03/09/21 11:33:49:809 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 5788 | Temp path found for log files (C:\Users\da_patbj\AppData\Local\Temp\\CreativeCloud\ACC\PDApp.log)
03/09/21 11:36:51:942 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 27220 | Build Version - 1.16.0.1
03/09/21 11:36:51:942 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 27220 | Logging Level verbosity Set to 4
03/09/21 11:36:52:062 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 27220 | Successfully fetched the optionXML content from MSI database ...
03/09/21 11:36:52:070 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 27220 | The OS language detected for Acrobat (en_US)
03/09/21 11:36:52:074 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 27220 | Path to Process :C:\Windows\system32\msiexec.exe Process Directory :C:\Windows\system32 arguments being passed : /i "\\hgs001v\TRANS\BP\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\AdobeXD37-1-32x64-EN.msi" /qn
03/09/21 11:37:02:260 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 17340 | Build Version - 1.16.0.1
03/09/21 11:37:02:260 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 17340 | Logging Level verbosity Set to 4
03/09/21 11:37:02:260 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 17340 | Executing immediate custom action for install mode.
03/09/21 11:37:02:260 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 17340 | The CustomActionData string is : mode=install;sourceDir=\\hgs001v\TRANS\BP\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\;installDir=;origDB=\\hgs001v\TRANS\BP\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\AdobeXD37-1-32x64-EN.msi;installLang=
03/09/21 11:37:02:261 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 17340 | Successfully executed the immediate custom action for install mode .
03/09/21 11:37:07:431 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | Build Version - 1.16.0.1
03/09/21 11:37:07:431 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | Logging Level verbosity Set to 4
03/09/21 11:37:07:431 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | Executing the deferred custom action.
03/09/21 11:37:07:436 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | Obtained the following as CustomActionData
03/09/21 11:37:07:436 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | (mode=install;sourceDir=\\hgs001v\TRANS\BP\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\;installDir=;origDB=\\hgs001v\TRANS\BP\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\AdobeXD37-1-32x64-EN.msi;installLang=)
03/09/21 11:37:07:436 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | (mode=install;sourceDir=\\hgs001v\TRANS\BP\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\;installDir=;origDB=\\hgs001v\TRANS\BP\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\AdobeXD37-1-32x64-EN.msi;installLang=)
03/09/21 11:37:07:436 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | Original database path is : \\hgs001v\TRANS\BP\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\AdobeXD37-1-32x64-EN.msi
03/09/21 11:37:07:445 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | OptionXML saved at location :: C:\Users\da_patbj\AppData\Local\Temp\{955937ED-5077-483F-8681-74C0C2E6E768}\\{3FF3DBD1-AC0B-4BDC-9814-984E798AAC53}
03/09/21 11:37:07:470 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | Build Version - 1.16.0.1
03/09/21 11:37:07:470 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | Logging Level verbosity Set to 4
03/09/21 11:37:07:470 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | CustomAction Parameters obtained...
03/09/21 11:37:07:470 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | optXMLPath :: C:\Users\da_patbj\AppData\Local\Temp\{955937ED-5077-483F-8681-74C0C2E6E768}\\{3FF3DBD1-AC0B-4BDC-9814-984E798AAC53}
03/09/21 11:37:07:470 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | setupBasePath :: \\hgs001v\TRANS\BP\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\
03/09/21 11:37:07:470 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | installDirPath ::
03/09/21 11:37:07:470 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | installLang ::
03/09/21 11:37:07:470 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | Initializing Custom Action Data from parameters
03/09/21 11:37:07:470 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | Provisioning Tool path is (C:\Users\da_patbj\AppData\Local\Temp\{955937ED-5077-483F-8681-74C0C2E6E768}\\{71C7C59D-B05C-41B8-B6E1-EC19CC4E64BB}).
03/09/21 11:37:07:472 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | Starting to run the custom action for install mode
03/09/21 11:37:07:472 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | STEP 1: Starting to parse Option XML.
03/09/21 11:37:07:476 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | Match OS lang option selected
03/09/21 11:37:07:476 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | Added OS Language (en_US) to the install language fallback.
03/09/21 11:37:07:476 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | Install language fallback contains following languages :
03/09/21 11:37:07:476 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | (en_US)
03/09/21 11:37:07:476 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | (en_GB)
03/09/21 11:37:07:477 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | Self-Update BootStrapper Relative Path doesn't exist.
03/09/21 11:37:07:477 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | RemoteUpdateManager deploy Path doesn't exist.
03/09/21 11:37:07:477 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | No of updates found (0).
03/09/21 11:37:07:477 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | No of HD products found (5).
03/09/21 11:37:07:477 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | Failed to get value for conflicting processes...
03/09/21 11:37:07:477 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | Failed to parse the conflictProcessInfo for HD media (COSY4.7.0)...
03/09/21 11:37:07:479 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | Failed to get value for conflicting processes...
03/09/21 11:37:07:479 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | Failed to parse the conflictProcessInfo for HD media (LIBS3.12.10)...
03/09/21 11:37:07:482 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | Failed to get value for conflicting processes...
03/09/21 11:37:07:482 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | Failed to parse the conflictProcessInfo for HD media (CCXP4.2.8)...
03/09/21 11:37:07:484 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | Failed to get value for conflicting processes...
03/09/21 11:37:07:484 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | Failed to parse the conflictProcessInfo for HD media (SPRK37.1.32)...
03/09/21 11:37:07:486 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | Failed to get value for conflicting processes...
03/09/21 11:37:07:486 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | Failed to parse the conflictProcessInfo for HD media (KANC2.0.1)...
03/09/21 11:37:07:489 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | Custom deployment path doesnt exist in options XML
03/09/21 11:37:07:489 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | Failed to find Royalty Bearing attribute info.
03/09/21 11:37:07:489 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | Found the AppsPanel attribute info (true)
03/09/21 11:37:07:489 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | Found the AdminPrivilege attribute info (false)
03/09/21 11:37:07:489 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | Number of Medias found = 0

03/09/21 11:37:07:489 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | Deployment Manager is running in Install Mode.
03/09/21 11:37:07:489 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | STEP 2: Starting to launch ASU AAM.
03/09/21 11:37:07:489 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | Going to install \\hgs001v\TRANS\BP\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\ASU_5.4.1
03/09/21 11:37:07:503 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | Latest AAM version with the package is (5.4.1.534)...
03/09/21 11:37:07:504 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | Bootstrapper launch location is :: \\hgs001v\TRANS\BP\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\ASU_5.4.1\Set-up.dat
03/09/21 11:37:09:595 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | Build Version - 1.16.0.1
03/09/21 11:37:09:595 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | Logging Level verbosity Set to 4
03/09/21 11:37:09:595 | [FATAL] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | The Bootstrapper Process return code is (-60).Stopping the installation process.
03/09/21 11:37:10:268 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 33520 | The output of process received in execWithOutput :
Microsoft Windows [Version 10.0.18362.1256]

03/09/21 11:37:10:275 | [INFO] | | ASU | DeploymentManager | | | | 33520 | Event Guid generated is: 'a0818dbd-e121-4a9d-8642-4b6c717c4819'
03/09/21 11:37:10:276 | [INFO] | | ASU | DeploymentManager | | | | 33520 | Sending event: <eventList><HostedServicesEvent><eventGuid>a0818dbd-e121-4a9d-8642-4b6c717c4819</eventGuid><eventDts>2021-03-09T11:37:10.275+11:00</eventDts><eventCode>AAM_CCP_DEPLOYEDPACKAGEDETAILS</eventCode><eventSubCode>NULL_SUB_CODE</eventSubCode><eventSource>adobeappmgr.CCP.1.16</eventSource><eventParamData><eventParam name="CCP_Package_ID">5D01DBEA-A142-40F5-8214-ABBBBC785009</eventParam><eventParam name="CCP_Package_32OR64bit">x64</eventParam><eventParam name="ErrorCode">2</eventParam><eventParam name="ErrorSubcode">-60</eventParam><eventParam name="OS_Language">en_US</eventParam><eventParam name="CCP_Admin_AdobeID">licencing@hassellstudio.com</eventParam><eventParam name="DeviceId">ccd875dc6a179af38f474edc7ca8ece2b8ce6f2bf127d112dc30f2307da9b14a</eventParam><eventParam name="RoyaltyBearingAttribute"></eventParam><eventParam name="OS">Windows</eventParam><eventParam name="OS_Version">10.0.18362</eventParam><eventParam name="CCP_Version">1.16.0.1</eventParam><eventParam name="AAM_Version">5.4.1.534</eventParam><eventParam name="DEErrorDetail">NA</eventParam><eventParam name="MatchOSLocale">true</eventParam><eventParam name="IsHDMediaIncluded">true</eventParam><eventParam name="ACCC_AppsPanel_Enabled">true</eventParam><eventParam name="AdminPrivilegesEnabled">false</eventParam><eventParam name="TimeStamp">2021-03-09T11:37:10.275+11:00</eventParam><eventParam name="lbsWorkflowID">{75929F10-7157-4581-9C47-7B35F4FB8106}</eventParam><eventParam name="event.guid">a0818dbd-e121-4a9d-8642-4b6c717c4819</eventParam><eventParam name="event.dts_end">2021-03-09T11:37:10.275+11:00</eventParam></eventParamData></HostedServicesEvent>
</eventList>

03/09/21 11:37:10:276 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 33520 | Sending HTTP request message: Method: POST || URL: na1e-acc.services.adobe.com/hsmessaging/rest || Timeout: 30 || Compression: false || Request headers: Content-Type : text/xml

03/09/21 11:37:10:331 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 33520 | Proxy detected: PAC
03/09/21 11:37:11:268 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 7488 | HTTP Request Status code 200.
03/09/21 11:37:11:269 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 33520 | The http request returned HTTP_Status:0 HttpCommunicator error:0
03/09/21 11:37:11:269 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 33520 | Received HTTP response:
URL = na1e-acc.services.adobe.com/hsmessaging/rest
Response code = 200
Response headers:
Connection : close
Content-Length : 165
Date : Tue, 09 Mar 2021 00:37:11 GMT
X-Request-ID : b8e43605-552f-4365-8331-843916aa1863

03/09/21 11:37:11:276 | [INFO] | | ASU | DeploymentManager | | | | 33520 | Waiting for the async thread to get the task completed
03/09/21 11:37:11:277 | [INFO] | | ASU | DeploymentManager | | | | 33612 | Async thread is completed. Now exiting from function.
03/09/21 11:37:12:002 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 33520 | The install workflow is terminating.
03/09/21 11:37:12:594 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 27220 | Process creation completed.
03/09/21 11:37:12:594 | [ERROR] | | ASU | MSIInvoker | AAMEEUtilities | | | 27220 | util create process resulted in an error..
03/09/21 11:37:12:594 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 27220 | The return Code from Create Process (1603).
03/09/21 11:37:12:595 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 27220 | Failed to execute the msi
03/09/21 11:37:12:595 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 27220 | Uninstaller location is :: C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\Creative Cloud Uninstaller.exe
03/09/21 11:37:12:608 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 27220 | Uninstaller launch location changed to temp location :: C:\Users\da_patbj\AppData\Local\Temp\Creative Cloud Uninstaller.exe
03/09/21 11:37:12:608 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 27220 | Path to Process :C:\Users\da_patbj\AppData\Local\Temp\Creative Cloud Uninstaller.exe Process Directory :C:\Users\da_patbj\AppData\Local\Temp arguments being passed :"C:\Users\da_patbj\AppData\Local\Temp\Creative Cloud Uninstaller.exe" -u
03/09/21 11:37:13:199 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 27220 | Process creation completed.
03/09/21 11:37:13:199 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 27220 | The CCDA uninstallation process return code is (0).
03/09/21 11:44:50:161 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 25128 | Setup exiting with return code (6)
03/09/21 11:44:51:762 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 27220 | Setup exiting with return code (6)
03/09/21 13:59:57:514 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 30292 | Build Version - 1.16.0.1
03/09/21 13:59:57:515 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 30292 | Logging Level verbosity Set to 4
03/09/21 13:59:57:536 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 30292 | Successfully fetched the optionXML content from MSI database ...
03/09/21 13:59:57:544 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 30292 | The OS language detected for Acrobat (en_US)
03/09/21 13:59:57:551 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 30292 | Path to Process :C:\Windows\system32\msiexec.exe Process Directory :C:\Windows\system32 arguments being passed : /i "C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\AdobeXD37-1-32x64-EN.msi" /qn
03/09/21 13:59:59:169 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 16960 | Build Version - 1.16.0.1
03/09/21 13:59:59:169 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 16960 | Logging Level verbosity Set to 4
03/09/21 13:59:59:169 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 16960 | Executing immediate custom action for install mode.
03/09/21 13:59:59:170 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 16960 | The CustomActionData string is : mode=install;sourceDir=C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\;installDir=;origDB=C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\AdobeXD37-1-32x64-EN.msi;installLang=
03/09/21 13:59:59:170 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 16960 | Successfully executed the immediate custom action for install mode .
03/09/21 14:00:04:616 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | Build Version - 1.16.0.1
03/09/21 14:00:04:616 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | Logging Level verbosity Set to 4
03/09/21 14:00:04:616 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | Executing the deferred custom action.
03/09/21 14:00:04:622 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | Obtained the following as CustomActionData
03/09/21 14:00:04:622 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | (mode=install;sourceDir=C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\;installDir=;origDB=C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\AdobeXD37-1-32x64-EN.msi;installLang=)
03/09/21 14:00:04:623 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | (mode=install;sourceDir=C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\;installDir=;origDB=C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\AdobeXD37-1-32x64-EN.msi;installLang=)
03/09/21 14:00:04:623 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | Original database path is : C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\AdobeXD37-1-32x64-EN.msi
03/09/21 14:00:04:630 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | OptionXML saved at location :: C:\Users\da_patbj\AppData\Local\Temp\{DCC87ECB-260F-4917-A7A7-FBB45F31E58A}\\{4EC43BA3-BB02-48F4-BC85-1D53DD975D2E}
03/09/21 14:00:04:653 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | Build Version - 1.16.0.1
03/09/21 14:00:04:653 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | Logging Level verbosity Set to 4
03/09/21 14:00:04:653 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | CustomAction Parameters obtained...
03/09/21 14:00:04:653 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | optXMLPath :: C:\Users\da_patbj\AppData\Local\Temp\{DCC87ECB-260F-4917-A7A7-FBB45F31E58A}\\{4EC43BA3-BB02-48F4-BC85-1D53DD975D2E}
03/09/21 14:00:04:653 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | setupBasePath :: C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\
03/09/21 14:00:04:653 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | installDirPath ::
03/09/21 14:00:04:653 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | installLang ::
03/09/21 14:00:04:653 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | Initializing Custom Action Data from parameters
03/09/21 14:00:04:654 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | Provisioning Tool path is (C:\Users\da_patbj\AppData\Local\Temp\{DCC87ECB-260F-4917-A7A7-FBB45F31E58A}\\{3D51432D-5D97-40CD-AE7C-765F357321D4}).
03/09/21 14:00:04:656 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | Starting to run the custom action for install mode
03/09/21 14:00:04:656 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | STEP 1: Starting to parse Option XML.
03/09/21 14:00:04:660 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | Match OS lang option selected
03/09/21 14:00:04:660 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | Added OS Language (en_US) to the install language fallback.
03/09/21 14:00:04:660 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | Install language fallback contains following languages :
03/09/21 14:00:04:660 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | (en_US)
03/09/21 14:00:04:660 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | (en_GB)
03/09/21 14:00:04:660 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | Self-Update BootStrapper Relative Path doesn't exist.
03/09/21 14:00:04:660 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | RemoteUpdateManager deploy Path doesn't exist.
03/09/21 14:00:04:661 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | No of updates found (0).
03/09/21 14:00:04:661 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | No of HD products found (5).
03/09/21 14:00:04:661 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | Failed to get value for conflicting processes...
03/09/21 14:00:04:661 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | Failed to parse the conflictProcessInfo for HD media (COSY4.7.0)...
03/09/21 14:00:04:663 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | Failed to get value for conflicting processes...
03/09/21 14:00:04:663 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | Failed to parse the conflictProcessInfo for HD media (LIBS3.12.10)...
03/09/21 14:00:04:665 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | Failed to get value for conflicting processes...
03/09/21 14:00:04:665 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | Failed to parse the conflictProcessInfo for HD media (CCXP4.2.8)...
03/09/21 14:00:04:667 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | Failed to get value for conflicting processes...
03/09/21 14:00:04:667 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | Failed to parse the conflictProcessInfo for HD media (SPRK37.1.32)...
03/09/21 14:00:04:670 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | Failed to get value for conflicting processes...
03/09/21 14:00:04:670 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | Failed to parse the conflictProcessInfo for HD media (KANC2.0.1)...
03/09/21 14:00:04:671 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | Custom deployment path doesnt exist in options XML
03/09/21 14:00:04:672 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | Failed to find Royalty Bearing attribute info.
03/09/21 14:00:04:672 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | Found the AppsPanel attribute info (true)
03/09/21 14:00:04:672 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | Found the AdminPrivilege attribute info (false)
03/09/21 14:00:04:672 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | Number of Medias found = 0

03/09/21 14:00:04:672 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | Deployment Manager is running in Install Mode.
03/09/21 14:00:04:672 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | STEP 2: Starting to launch ASU AAM.
03/09/21 14:00:04:672 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | Going to install C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\ASU_5.4.1
03/09/21 14:00:04:674 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | Latest AAM version with the package is (5.4.1.534)...
03/09/21 14:00:04:674 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | Bootstrapper launch location is :: C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\ASU_5.4.1\Set-up.dat
03/09/21 14:00:05:724 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | Build Version - 1.16.0.1
03/09/21 14:00:05:724 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | Logging Level verbosity Set to 4
03/09/21 14:00:05:724 | [FATAL] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | The Bootstrapper Process return code is (-60).Stopping the installation process.
03/09/21 14:00:06:410 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 26476 | The output of process received in execWithOutput :
Microsoft Windows [Version 10.0.18362.1256]

03/09/21 14:00:06:416 | [INFO] | | ASU | DeploymentManager | | | | 26476 | Event Guid generated is: 'ac0eca13-161b-4336-94d9-cc6ea2592209'
03/09/21 14:00:06:417 | [INFO] | | ASU | DeploymentManager | | | | 26476 | Sending event: <eventList><HostedServicesEvent><eventGuid>ac0eca13-161b-4336-94d9-cc6ea2592209</eventGuid><eventDts>2021-03-09T14:00:06.416+11:00</eventDts><eventCode>AAM_CCP_DEPLOYEDPACKAGEDETAILS</eventCode><eventSubCode>NULL_SUB_CODE</eventSubCode><eventSource>adobeappmgr.CCP.1.16</eventSource><eventParamData><eventParam name="CCP_Package_ID">5D01DBEA-A142-40F5-8214-ABBBBC785009</eventParam><eventParam name="CCP_Package_32OR64bit">x64</eventParam><eventParam name="ErrorCode">2</eventParam><eventParam name="ErrorSubcode">-60</eventParam><eventParam name="OS_Language">en_US</eventParam><eventParam name="CCP_Admin_AdobeID">licencing@hassellstudio.com</eventParam><eventParam name="DeviceId">ccd875dc6a179af38f474edc7ca8ece2b8ce6f2bf127d112dc30f2307da9b14a</eventParam><eventParam name="RoyaltyBearingAttribute"></eventParam><eventParam name="OS">Windows</eventParam><eventParam name="OS_Version">10.0.18362</eventParam><eventParam name="CCP_Version">1.16.0.1</eventParam><eventParam name="AAM_Version">5.4.1.534</eventParam><eventParam name="DEErrorDetail">NA</eventParam><eventParam name="MatchOSLocale">true</eventParam><eventParam name="IsHDMediaIncluded">true</eventParam><eventParam name="ACCC_AppsPanel_Enabled">true</eventParam><eventParam name="AdminPrivilegesEnabled">false</eventParam><eventParam name="TimeStamp">2021-03-09T14:00:06.416+11:00</eventParam><eventParam name="lbsWorkflowID">{75929F10-7157-4581-9C47-7B35F4FB8106}</eventParam><eventParam name="event.guid">ac0eca13-161b-4336-94d9-cc6ea2592209</eventParam><eventParam name="event.dts_end">2021-03-09T14:00:06.416+11:00</eventParam></eventParamData></HostedServicesEvent>
</eventList>

03/09/21 14:00:06:417 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 26476 | Sending HTTP request message: Method: POST || URL: na1e-acc.services.adobe.com/hsmessaging/rest || Timeout: 30 || Compression: false || Request headers: Content-Type : text/xml

03/09/21 14:00:06:463 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 26476 | Proxy detected: PAC
03/09/21 14:00:07:322 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 7460 | HTTP Request Status code 200.
03/09/21 14:00:07:322 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 26476 | The http request returned HTTP_Status:0 HttpCommunicator error:0
03/09/21 14:00:07:323 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 26476 | Received HTTP response:
URL = na1e-acc.services.adobe.com/hsmessaging/rest
Response code = 200
Response headers:
Connection : close
Content-Length : 165
Date : Tue, 09 Mar 2021 03:00:07 GMT
X-Request-ID : b07cb2e5-0799-42f2-9ec7-dcf06bb7f0c3

03/09/21 14:00:07:325 | [INFO] | | ASU | DeploymentManager | | | | 26476 | Waiting for the async thread to get the task completed
03/09/21 14:00:07:326 | [INFO] | | ASU | DeploymentManager | | | | 33604 | Async thread is completed. Now exiting from function.
03/09/21 14:00:08:050 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26476 | The install workflow is terminating.
03/09/21 14:00:08:696 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 30292 | Process creation completed.
03/09/21 14:00:08:696 | [ERROR] | | ASU | MSIInvoker | AAMEEUtilities | | | 30292 | util create process resulted in an error..
03/09/21 14:00:08:696 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 30292 | The return Code from Create Process (1603).
03/09/21 14:00:08:696 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 30292 | Failed to execute the msi
03/09/21 14:00:08:696 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 30292 | Uninstaller location is :: C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\Creative Cloud Uninstaller.exe
03/09/21 14:00:08:714 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 30292 | Uninstaller launch location changed to temp location :: C:\Users\da_patbj\AppData\Local\Temp\Creative Cloud Uninstaller.exe
03/09/21 14:00:08:714 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 30292 | Path to Process :C:\Users\da_patbj\AppData\Local\Temp\Creative Cloud Uninstaller.exe Process Directory :C:\Users\da_patbj\AppData\Local\Temp arguments being passed :"C:\Users\da_patbj\AppData\Local\Temp\Creative Cloud Uninstaller.exe" -u
03/09/21 14:00:09:307 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 30292 | Process creation completed.
03/09/21 14:00:09:307 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 30292 | The CCDA uninstallation process return code is (0).
03/09/21 14:10:28:946 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 24088 | Temp path found for log files (C:\Users\da_patbj\AppData\Local\Temp\\CreativeCloud\ACC\PDApp.log)
03/09/21 14:12:49:630 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 30292 | Setup exiting with return code (6)
03/09/21 15:47:54:753 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 26000 | Build Version - 1.16.0.1
03/09/21 15:47:54:753 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 26000 | Logging Level verbosity Set to 4
03/09/21 15:47:54:766 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 26000 | Successfully fetched the optionXML content from MSI database ...
03/09/21 15:47:54:779 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 26000 | The OS language detected for Acrobat (en_US)
03/09/21 15:47:54:786 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 26000 | Path to Process :C:\Windows\system32\msiexec.exe Process Directory :C:\Windows\system32 arguments being passed : /i "C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64 (1)\AdobeXD37-1-32x64-EN\Build\AdobeXD37-1-32x64-EN.msi" /qn
03/09/21 15:47:56:422 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 32948 | Build Version - 1.16.0.1
03/09/21 15:47:56:422 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 32948 | Logging Level verbosity Set to 4
03/09/21 15:47:56:422 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 32948 | Executing immediate custom action for install mode.
03/09/21 15:47:56:422 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 32948 | The CustomActionData string is : mode=install;sourceDir=C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64 (1)\AdobeXD37-1-32x64-EN\Build\;installDir=;origDB=C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64 (1)\AdobeXD37-1-32x64-EN\Build\AdobeXD37-1-32x64-EN.msi;installLang=
03/09/21 15:47:56:422 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 32948 | Successfully executed the immediate custom action for install mode .
03/09/21 15:48:01:520 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | Build Version - 1.16.0.1
03/09/21 15:48:01:520 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | Logging Level verbosity Set to 4
03/09/21 15:48:01:520 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | Executing the deferred custom action.
03/09/21 15:48:01:526 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | Obtained the following as CustomActionData
03/09/21 15:48:01:526 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | (mode=install;sourceDir=C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64 (1)\AdobeXD37-1-32x64-EN\Build\;installDir=;origDB=C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64 (1)\AdobeXD37-1-32x64-EN\Build\AdobeXD37-1-32x64-EN.msi;installLang=)
03/09/21 15:48:01:526 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | (mode=install;sourceDir=C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64 (1)\AdobeXD37-1-32x64-EN\Build\;installDir=;origDB=C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64 (1)\AdobeXD37-1-32x64-EN\Build\AdobeXD37-1-32x64-EN.msi;installLang=)
03/09/21 15:48:01:526 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | Original database path is : C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64 (1)\AdobeXD37-1-32x64-EN\Build\AdobeXD37-1-32x64-EN.msi
03/09/21 15:48:01:533 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | OptionXML saved at location :: C:\Users\da_patbj\AppData\Local\Temp\{E5EB1040-69A7-41D2-B2A1-98763406F0A1}\\{2B3EC6F9-53D1-4576-8BB6-C489CE5749C7}
03/09/21 15:48:01:554 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | Build Version - 1.16.0.1
03/09/21 15:48:01:554 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | Logging Level verbosity Set to 4
03/09/21 15:48:01:554 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | CustomAction Parameters obtained...
03/09/21 15:48:01:554 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | optXMLPath :: C:\Users\da_patbj\AppData\Local\Temp\{E5EB1040-69A7-41D2-B2A1-98763406F0A1}\\{2B3EC6F9-53D1-4576-8BB6-C489CE5749C7}
03/09/21 15:48:01:554 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | setupBasePath :: C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64 (1)\AdobeXD37-1-32x64-EN\Build\
03/09/21 15:48:01:554 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | installDirPath ::
03/09/21 15:48:01:554 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | installLang ::
03/09/21 15:48:01:554 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | Initializing Custom Action Data from parameters
03/09/21 15:48:01:554 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | Provisioning Tool path is (C:\Users\da_patbj\AppData\Local\Temp\{E5EB1040-69A7-41D2-B2A1-98763406F0A1}\\{4B96D853-6120-415E-A0ED-53CC0E662015}).
03/09/21 15:48:01:556 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | Starting to run the custom action for install mode
03/09/21 15:48:01:556 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | STEP 1: Starting to parse Option XML.
03/09/21 15:48:01:560 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | Match OS lang option selected
03/09/21 15:48:01:560 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | Added OS Language (en_US) to the install language fallback.
03/09/21 15:48:01:560 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | Install language fallback contains following languages :
03/09/21 15:48:01:561 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | (en_US)
03/09/21 15:48:01:561 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | (en_GB)
03/09/21 15:48:01:561 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | Self-Update BootStrapper Relative Path doesn't exist.
03/09/21 15:48:01:561 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | RemoteUpdateManager deploy Path doesn't exist.
03/09/21 15:48:01:561 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | No of updates found (0).
03/09/21 15:48:01:561 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | No of HD products found (5).
03/09/21 15:48:01:561 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | Failed to get value for conflicting processes...
03/09/21 15:48:01:561 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | Failed to parse the conflictProcessInfo for HD media (COSY4.7.0)...
03/09/21 15:48:01:563 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | Failed to get value for conflicting processes...
03/09/21 15:48:01:563 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | Failed to parse the conflictProcessInfo for HD media (LIBS3.12.10)...
03/09/21 15:48:01:565 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | Failed to get value for conflicting processes...
03/09/21 15:48:01:565 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | Failed to parse the conflictProcessInfo for HD media (CCXP4.2.8)...
03/09/21 15:48:01:567 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | Failed to get value for conflicting processes...
03/09/21 15:48:01:567 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | Failed to parse the conflictProcessInfo for HD media (KANC2.0.1)...
03/09/21 15:48:01:570 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | Failed to get value for conflicting processes...
03/09/21 15:48:01:570 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | Failed to parse the conflictProcessInfo for HD media (SPRK37.1.32)...
03/09/21 15:48:01:571 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | Custom deployment path doesnt exist in options XML
03/09/21 15:48:01:572 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | Failed to find Royalty Bearing attribute info.
03/09/21 15:48:01:572 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | Found the AppsPanel attribute info (true)
03/09/21 15:48:01:572 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | Found the AdminPrivilege attribute info (false)
03/09/21 15:48:01:572 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | Number of Medias found = 0

03/09/21 15:48:01:572 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | Deployment Manager is running in Install Mode.
03/09/21 15:48:01:572 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | STEP 2: Starting to launch ASU AAM.
03/09/21 15:48:01:572 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | Going to install C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64 (1)\AdobeXD37-1-32x64-EN\Build\ASU_5.4.1
03/09/21 15:48:01:574 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | Latest AAM version with the package is (5.4.1.534)...
03/09/21 15:48:01:574 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | Bootstrapper launch location is :: C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64 (1)\AdobeXD37-1-32x64-EN\Build\ASU_5.4.1\Set-up.dat
03/09/21 15:48:02:640 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | Build Version - 1.16.0.1
03/09/21 15:48:02:641 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | Logging Level verbosity Set to 4
03/09/21 15:48:02:641 | [FATAL] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | The Bootstrapper Process return code is (-60).Stopping the installation process.
03/09/21 15:48:03:301 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 34164 | The output of process received in execWithOutput :
Microsoft Windows [Version 10.0.18362.1256]

03/09/21 15:48:03:309 | [INFO] | | ASU | DeploymentManager | | | | 34164 | Event Guid generated is: '8b5d664f-f0c0-4798-9612-0b545f4abea3'
03/09/21 15:48:03:310 | [INFO] | | ASU | DeploymentManager | | | | 34164 | Sending event: <eventList><HostedServicesEvent><eventGuid>8b5d664f-f0c0-4798-9612-0b545f4abea3</eventGuid><eventDts>2021-03-09T15:48:03.309+11:00</eventDts><eventCode>AAM_CCP_DEPLOYEDPACKAGEDETAILS</eventCode><eventSubCode>NULL_SUB_CODE</eventSubCode><eventSource>adobeappmgr.CCP.1.16</eventSource><eventParamData><eventParam name="CCP_Package_ID">C1191338-028C-42F0-A97B-2550F5711ABE</eventParam><eventParam name="CCP_Package_32OR64bit">x64</eventParam><eventParam name="ErrorCode">2</eventParam><eventParam name="ErrorSubcode">-60</eventParam><eventParam name="OS_Language">en_US</eventParam><eventParam name="CCP_Admin_AdobeID">licencing@hassellstudio.com</eventParam><eventParam name="DeviceId">ccd875dc6a179af38f474edc7ca8ece2b8ce6f2bf127d112dc30f2307da9b14a</eventParam><eventParam name="RoyaltyBearingAttribute"></eventParam><eventParam name="OS">Windows</eventParam><eventParam name="OS_Version">10.0.18362</eventParam><eventParam name="CCP_Version">1.16.0.1</eventParam><eventParam name="AAM_Version">5.4.1.534</eventParam><eventParam name="DEErrorDetail">NA</eventParam><eventParam name="MatchOSLocale">true</eventParam><eventParam name="IsHDMediaIncluded">true</eventParam><eventParam name="ACCC_AppsPanel_Enabled">true</eventParam><eventParam name="AdminPrivilegesEnabled">false</eventParam><eventParam name="TimeStamp">2021-03-09T15:48:03.309+11:00</eventParam><eventParam name="lbsWorkflowID">{75929F10-7157-4581-9C47-7B35F4FB8106}</eventParam><eventParam name="event.guid">8b5d664f-f0c0-4798-9612-0b545f4abea3</eventParam><eventParam name="event.dts_end">2021-03-09T15:48:03.309+11:00</eventParam></eventParamData></HostedServicesEvent>
</eventList>

03/09/21 15:48:03:310 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 34164 | Sending HTTP request message: Method: POST || URL: na1e-acc.services.adobe.com/hsmessaging/rest || Timeout: 30 || Compression: false || Request headers: Content-Type : text/xml

03/09/21 15:48:03:358 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 34164 | Proxy detected: PAC
03/09/21 15:48:04:274 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 31692 | HTTP Request Status code 200.
03/09/21 15:48:04:274 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 34164 | The http request returned HTTP_Status:0 HttpCommunicator error:0
03/09/21 15:48:04:274 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 34164 | Received HTTP response:
URL = na1e-acc.services.adobe.com/hsmessaging/rest
Response code = 200
Response headers:
Connection : close
Content-Length : 165
Date : Tue, 09 Mar 2021 04:48:03 GMT
X-Request-ID : b40817fe-6a7b-419a-8654-02b8a9d183ac

03/09/21 15:48:04:276 | [INFO] | | ASU | DeploymentManager | | | | 34164 | Waiting for the async thread to get the task completed
03/09/21 15:48:04:276 | [INFO] | | ASU | DeploymentManager | | | | 35432 | Async thread is completed. Now exiting from function.
03/09/21 15:48:05:012 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 34164 | The install workflow is terminating.
03/09/21 15:48:05:624 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 26000 | Process creation completed.
03/09/21 15:48:05:625 | [ERROR] | | ASU | MSIInvoker | AAMEEUtilities | | | 26000 | util create process resulted in an error..
03/09/21 15:48:05:625 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 26000 | The return Code from Create Process (1603).
03/09/21 15:48:05:625 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 26000 | Failed to execute the msi
03/09/21 15:48:05:625 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 26000 | Uninstaller location is :: C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\Creative Cloud Uninstaller.exe
03/09/21 15:48:05:643 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 26000 | Uninstaller launch location changed to temp location :: C:\Users\da_patbj\AppData\Local\Temp\Creative Cloud Uninstaller.exe
03/09/21 15:48:05:643 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 26000 | Path to Process :C:\Users\da_patbj\AppData\Local\Temp\Creative Cloud Uninstaller.exe Process Directory :C:\Users\da_patbj\AppData\Local\Temp arguments being passed :"C:\Users\da_patbj\AppData\Local\Temp\Creative Cloud Uninstaller.exe" -u
03/09/21 15:48:06:226 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 26000 | Process creation completed.
03/09/21 15:48:06:226 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 26000 | The CCDA uninstallation process return code is (0).
03/09/21 15:48:20:487 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 26000 | Setup exiting with return code (6)
03/09/21 15:51:19:037 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 31576 | Build Version - 1.16.0.1
03/09/21 15:51:19:037 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 31576 | Logging Level verbosity Set to 4
03/09/21 15:51:19:048 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 31576 | Successfully fetched the optionXML content from MSI database ...
03/09/21 15:51:19:061 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 31576 | The OS language detected for Acrobat (en_US)
03/09/21 15:51:19:068 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 31576 | Path to Process :C:\Windows\system32\msiexec.exe Process Directory :C:\Windows\system32 arguments being passed : /i "C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64 (1)\AdobeXD37-1-32x64-EN\Build\AdobeXD37-1-32x64-EN.msi" /qn
03/09/21 15:51:20:540 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 30164 | Build Version - 1.16.0.1
03/09/21 15:51:20:540 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 30164 | Logging Level verbosity Set to 4
03/09/21 15:51:20:540 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 30164 | Executing immediate custom action for install mode.
03/09/21 15:51:20:541 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 30164 | The CustomActionData string is : mode=install;sourceDir=C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64 (1)\AdobeXD37-1-32x64-EN\Build\;installDir=;origDB=C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64 (1)\AdobeXD37-1-32x64-EN\Build\AdobeXD37-1-32x64-EN.msi;installLang=
03/09/21 15:51:20:541 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 30164 | Successfully executed the immediate custom action for install mode .
03/09/21 15:51:25:658 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | Build Version - 1.16.0.1
03/09/21 15:51:25:659 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | Logging Level verbosity Set to 4
03/09/21 15:51:25:659 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | Executing the deferred custom action.
03/09/21 15:51:25:666 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | Obtained the following as CustomActionData
03/09/21 15:51:25:666 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | (mode=install;sourceDir=C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64 (1)\AdobeXD37-1-32x64-EN\Build\;installDir=;origDB=C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64 (1)\AdobeXD37-1-32x64-EN\Build\AdobeXD37-1-32x64-EN.msi;installLang=)
03/09/21 15:51:25:666 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | (mode=install;sourceDir=C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64 (1)\AdobeXD37-1-32x64-EN\Build\;installDir=;origDB=C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64 (1)\AdobeXD37-1-32x64-EN\Build\AdobeXD37-1-32x64-EN.msi;installLang=)
03/09/21 15:51:25:666 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | Original database path is : C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64 (1)\AdobeXD37-1-32x64-EN\Build\AdobeXD37-1-32x64-EN.msi
03/09/21 15:51:25:672 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | OptionXML saved at location :: C:\Users\da_patbj\AppData\Local\Temp\{63A11C39-34DE-4B93-BD21-95BA7ED21EDF}\\{94846A60-A842-4719-AE30-A7AEAA6D3857}
03/09/21 15:51:25:696 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | Build Version - 1.16.0.1
03/09/21 15:51:25:696 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | Logging Level verbosity Set to 4
03/09/21 15:51:25:696 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | CustomAction Parameters obtained...
03/09/21 15:51:25:696 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | optXMLPath :: C:\Users\da_patbj\AppData\Local\Temp\{63A11C39-34DE-4B93-BD21-95BA7ED21EDF}\\{94846A60-A842-4719-AE30-A7AEAA6D3857}
03/09/21 15:51:25:696 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | setupBasePath :: C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64 (1)\AdobeXD37-1-32x64-EN\Build\
03/09/21 15:51:25:696 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | installDirPath ::
03/09/21 15:51:25:696 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | installLang ::
03/09/21 15:51:25:697 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | Initializing Custom Action Data from parameters
03/09/21 15:51:25:697 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | Provisioning Tool path is (C:\Users\da_patbj\AppData\Local\Temp\{63A11C39-34DE-4B93-BD21-95BA7ED21EDF}\\{E05EB398-E4EF-4A37-B36E-F008EF72FD4D}).
03/09/21 15:51:25:698 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | Starting to run the custom action for install mode
03/09/21 15:51:25:699 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | STEP 1: Starting to parse Option XML.
03/09/21 15:51:25:703 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | Match OS lang option selected
03/09/21 15:51:25:703 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | Added OS Language (en_US) to the install language fallback.
03/09/21 15:51:25:703 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | Install language fallback contains following languages :
03/09/21 15:51:25:703 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | (en_US)
03/09/21 15:51:25:703 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | (en_GB)
03/09/21 15:51:25:703 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | Self-Update BootStrapper Relative Path doesn't exist.
03/09/21 15:51:25:703 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | RemoteUpdateManager deploy Path doesn't exist.
03/09/21 15:51:25:704 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | No of updates found (0).
03/09/21 15:51:25:704 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | No of HD products found (5).
03/09/21 15:51:25:704 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | Failed to get value for conflicting processes...
03/09/21 15:51:25:704 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | Failed to parse the conflictProcessInfo for HD media (COSY4.7.0)...
03/09/21 15:51:25:707 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | Failed to get value for conflicting processes...
03/09/21 15:51:25:707 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | Failed to parse the conflictProcessInfo for HD media (LIBS3.12.10)...
03/09/21 15:51:25:709 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | Failed to get value for conflicting processes...
03/09/21 15:51:25:709 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | Failed to parse the conflictProcessInfo for HD media (CCXP4.2.8)...
03/09/21 15:51:25:711 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | Failed to get value for conflicting processes...
03/09/21 15:51:25:711 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | Failed to parse the conflictProcessInfo for HD media (KANC2.0.1)...
03/09/21 15:51:25:713 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | Failed to get value for conflicting processes...
03/09/21 15:51:25:713 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | Failed to parse the conflictProcessInfo for HD media (SPRK37.1.32)...
03/09/21 15:51:25:715 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | Custom deployment path doesnt exist in options XML
03/09/21 15:51:25:715 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | Failed to find Royalty Bearing attribute info.
03/09/21 15:51:25:715 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | Found the AppsPanel attribute info (true)
03/09/21 15:51:25:715 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | Found the AdminPrivilege attribute info (false)
03/09/21 15:51:25:715 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | Number of Medias found = 0

03/09/21 15:51:25:715 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | Deployment Manager is running in Install Mode.
03/09/21 15:51:25:715 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | STEP 2: Starting to launch ASU AAM.
03/09/21 15:51:25:715 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | Going to install C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64 (1)\AdobeXD37-1-32x64-EN\Build\ASU_5.4.1
03/09/21 15:51:25:717 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | Latest AAM version with the package is (5.4.1.534)...
03/09/21 15:51:25:717 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | Bootstrapper launch location is :: C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64 (1)\AdobeXD37-1-32x64-EN\Build\ASU_5.4.1\Set-up.dat
03/09/21 15:51:26:843 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | Build Version - 1.16.0.1
03/09/21 15:51:26:843 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | Logging Level verbosity Set to 4
03/09/21 15:51:26:843 | [FATAL] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | The Bootstrapper Process return code is (-60).Stopping the installation process.
03/09/21 15:51:27:500 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 13548 | The output of process received in execWithOutput :
Microsoft Windows [Version 10.0.18362.1256]

03/09/21 15:51:27:505 | [INFO] | | ASU | DeploymentManager | | | | 13548 | Event Guid generated is: 'bdbd56b0-f47c-4b6f-a417-8b723f4a490d'
03/09/21 15:51:27:506 | [INFO] | | ASU | DeploymentManager | | | | 13548 | Sending event: <eventList><HostedServicesEvent><eventGuid>bdbd56b0-f47c-4b6f-a417-8b723f4a490d</eventGuid><eventDts>2021-03-09T15:51:27.505+11:00</eventDts><eventCode>AAM_CCP_DEPLOYEDPACKAGEDETAILS</eventCode><eventSubCode>NULL_SUB_CODE</eventSubCode><eventSource>adobeappmgr.CCP.1.16</eventSource><eventParamData><eventParam name="CCP_Package_ID">C1191338-028C-42F0-A97B-2550F5711ABE</eventParam><eventParam name="CCP_Package_32OR64bit">x64</eventParam><eventParam name="ErrorCode">2</eventParam><eventParam name="ErrorSubcode">-60</eventParam><eventParam name="OS_Language">en_US</eventParam><eventParam name="CCP_Admin_AdobeID">licencing@hassellstudio.com</eventParam><eventParam name="DeviceId">ccd875dc6a179af38f474edc7ca8ece2b8ce6f2bf127d112dc30f2307da9b14a</eventParam><eventParam name="RoyaltyBearingAttribute"></eventParam><eventParam name="OS">Windows</eventParam><eventParam name="OS_Version">10.0.18362</eventParam><eventParam name="CCP_Version">1.16.0.1</eventParam><eventParam name="AAM_Version">5.4.1.534</eventParam><eventParam name="DEErrorDetail">NA</eventParam><eventParam name="MatchOSLocale">true</eventParam><eventParam name="IsHDMediaIncluded">true</eventParam><eventParam name="ACCC_AppsPanel_Enabled">true</eventParam><eventParam name="AdminPrivilegesEnabled">false</eventParam><eventParam name="TimeStamp">2021-03-09T15:51:27.505+11:00</eventParam><eventParam name="lbsWorkflowID">{75929F10-7157-4581-9C47-7B35F4FB8106}</eventParam><eventParam name="event.guid">bdbd56b0-f47c-4b6f-a417-8b723f4a490d</eventParam><eventParam name="event.dts_end">2021-03-09T15:51:27.505+11:00</eventParam></eventParamData></HostedServicesEvent>
</eventList>

03/09/21 15:51:27:506 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 13548 | Sending HTTP request message: Method: POST || URL: na1e-acc.services.adobe.com/hsmessaging/rest || Timeout: 30 || Compression: false || Request headers: Content-Type : text/xml

03/09/21 15:51:27:551 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 13548 | Proxy detected: PAC
03/09/21 15:51:28:442 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 15900 | HTTP Request Status code 200.
03/09/21 15:51:28:443 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 13548 | The http request returned HTTP_Status:0 HttpCommunicator error:0
03/09/21 15:51:28:443 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 13548 | Received HTTP response:
URL = na1e-acc.services.adobe.com/hsmessaging/rest
Response code = 200
Response headers:
Connection : close
Content-Length : 165
Date : Tue, 09 Mar 2021 04:51:28 GMT
X-Request-ID : 11b9af16-6d42-4e5c-8b25-3673b8ce05cc

03/09/21 15:51:28:450 | [INFO] | | ASU | DeploymentManager | | | | 13548 | Waiting for the async thread to get the task completed
03/09/21 15:51:28:450 | [INFO] | | ASU | DeploymentManager | | | | 25056 | Async thread is completed. Now exiting from function.
03/09/21 15:51:29:199 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 13548 | The install workflow is terminating.
03/09/21 15:51:29:817 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 31576 | Process creation completed.
03/09/21 15:51:29:817 | [ERROR] | | ASU | MSIInvoker | AAMEEUtilities | | | 31576 | util create process resulted in an error..
03/09/21 15:51:29:817 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 31576 | The return Code from Create Process (1603).
03/09/21 15:51:29:817 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 31576 | Failed to execute the msi
03/09/21 15:51:29:817 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 31576 | Uninstaller location is :: C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\Creative Cloud Uninstaller.exe
03/09/21 15:51:29:834 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 31576 | Uninstaller launch location changed to temp location :: C:\Users\da_patbj\AppData\Local\Temp\Creative Cloud Uninstaller.exe
03/09/21 15:51:29:834 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 31576 | Path to Process :C:\Users\da_patbj\AppData\Local\Temp\Creative Cloud Uninstaller.exe Process Directory :C:\Users\da_patbj\AppData\Local\Temp arguments being passed :"C:\Users\da_patbj\AppData\Local\Temp\Creative Cloud Uninstaller.exe" -u
03/09/21 15:51:30:433 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 31576 | Process creation completed.
03/09/21 15:51:30:433 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 31576 | The CCDA uninstallation process return code is (0).
03/09/21 15:53:08:002 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 27244 | Temp path found for log files (C:\Users\da_patbj\AppData\Local\Temp\\CreativeCloud\ACC\PDApp.log)
03/09/21 16:18:34:007 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 31576 | Setup exiting with return code (6)
03/09/21 16:59:15:333 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 21884 | Build Version - 1.16.0.1
03/09/21 16:59:15:333 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 21884 | Logging Level verbosity Set to 4
03/09/21 16:59:15:348 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 21884 | Successfully fetched the optionXML content from MSI database ...
03/09/21 16:59:15:359 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 21884 | The OS language detected for Acrobat (en_US)
03/09/21 16:59:15:366 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 21884 | Path to Process :C:\Windows\system32\msiexec.exe Process Directory :C:\Windows\system32 arguments being passed : /i "C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\AdobeXD37-1-32x64-EN.msi" /qn
03/09/21 16:59:17:083 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 31644 | Build Version - 1.16.0.1
03/09/21 16:59:17:083 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 31644 | Logging Level verbosity Set to 4
03/09/21 16:59:17:083 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 31644 | Executing immediate custom action for install mode.
03/09/21 16:59:17:083 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 31644 | The CustomActionData string is : mode=install;sourceDir=C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\;installDir=;origDB=C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\AdobeXD37-1-32x64-EN.msi;installLang=
03/09/21 16:59:17:083 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 31644 | Successfully executed the immediate custom action for install mode .
03/09/21 16:59:22:523 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | Build Version - 1.16.0.1
03/09/21 16:59:22:523 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | Logging Level verbosity Set to 4
03/09/21 16:59:22:523 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | Executing the deferred custom action.
03/09/21 16:59:22:530 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | Obtained the following as CustomActionData
03/09/21 16:59:22:530 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | (mode=install;sourceDir=C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\;installDir=;origDB=C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\AdobeXD37-1-32x64-EN.msi;installLang=)
03/09/21 16:59:22:530 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | (mode=install;sourceDir=C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\;installDir=;origDB=C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\AdobeXD37-1-32x64-EN.msi;installLang=)
03/09/21 16:59:22:530 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | Original database path is : C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\AdobeXD37-1-32x64-EN.msi
03/09/21 16:59:22:539 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | OptionXML saved at location :: C:\Users\da_patbj\AppData\Local\Temp\{C422A3A2-749F-4667-85AD-BE635EC6F542}\\{C720F413-78EB-481D-9E7A-735C83F2DA67}
03/09/21 16:59:22:561 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | Build Version - 1.16.0.1
03/09/21 16:59:22:561 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | Logging Level verbosity Set to 4
03/09/21 16:59:22:561 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | CustomAction Parameters obtained...
03/09/21 16:59:22:561 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | optXMLPath :: C:\Users\da_patbj\AppData\Local\Temp\{C422A3A2-749F-4667-85AD-BE635EC6F542}\\{C720F413-78EB-481D-9E7A-735C83F2DA67}
03/09/21 16:59:22:561 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | setupBasePath :: C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\
03/09/21 16:59:22:561 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | installDirPath ::
03/09/21 16:59:22:561 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | installLang ::
03/09/21 16:59:22:561 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | Initializing Custom Action Data from parameters
03/09/21 16:59:22:561 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | Provisioning Tool path is (C:\Users\da_patbj\AppData\Local\Temp\{C422A3A2-749F-4667-85AD-BE635EC6F542}\\{93B90698-8A41-4E7D-900F-09E6C7CF035D}).
03/09/21 16:59:22:563 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | Starting to run the custom action for install mode
03/09/21 16:59:22:563 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | STEP 1: Starting to parse Option XML.
03/09/21 16:59:22:567 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | Match OS lang option selected
03/09/21 16:59:22:567 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | Added OS Language (en_US) to the install language fallback.
03/09/21 16:59:22:567 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | Install language fallback contains following languages :
03/09/21 16:59:22:567 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | (en_US)
03/09/21 16:59:22:567 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | (en_GB)
03/09/21 16:59:22:567 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | Self-Update BootStrapper Relative Path doesn't exist.
03/09/21 16:59:22:568 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | RemoteUpdateManager deploy Path doesn't exist.
03/09/21 16:59:22:568 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | No of updates found (0).
03/09/21 16:59:22:568 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | No of HD products found (5).
03/09/21 16:59:22:568 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | Failed to get value for conflicting processes...
03/09/21 16:59:22:568 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | Failed to parse the conflictProcessInfo for HD media (COSY4.7.0)...
03/09/21 16:59:22:570 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | Failed to get value for conflicting processes...
03/09/21 16:59:22:570 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | Failed to parse the conflictProcessInfo for HD media (LIBS3.12.10)...
03/09/21 16:59:22:572 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | Failed to get value for conflicting processes...
03/09/21 16:59:22:572 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | Failed to parse the conflictProcessInfo for HD media (CCXP4.2.8)...
03/09/21 16:59:22:574 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | Failed to get value for conflicting processes...
03/09/21 16:59:22:574 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | Failed to parse the conflictProcessInfo for HD media (SPRK37.1.32)...
03/09/21 16:59:22:576 | [ERROR] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | Failed to get value for conflicting processes...
03/09/21 16:59:22:576 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | Failed to parse the conflictProcessInfo for HD media (KANC2.0.1)...
03/09/21 16:59:22:577 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | Custom deployment path doesnt exist in options XML
03/09/21 16:59:22:577 | [WARN] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | Failed to find Royalty Bearing attribute info.
03/09/21 16:59:22:577 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | Found the AppsPanel attribute info (true)
03/09/21 16:59:22:578 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | Found the AdminPrivilege attribute info (false)
03/09/21 16:59:22:578 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | Number of Medias found = 0

03/09/21 16:59:22:578 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | Deployment Manager is running in Install Mode.
03/09/21 16:59:22:578 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | STEP 2: Starting to launch ASU AAM.
03/09/21 16:59:22:578 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | Going to install C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\ASU_5.4.1
03/09/21 16:59:22:579 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | Latest AAM version with the package is (5.4.1.534)...
03/09/21 16:59:22:580 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | Bootstrapper launch location is :: C:\Users\patbj\Downloads\AdobeXD37-1-32x64-EN_en_GB_WIN_64\AdobeXD37-1-32x64-EN\Build\ASU_5.4.1\Set-up.dat
03/09/21 16:59:23:624 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | Build Version - 1.16.0.1
03/09/21 16:59:23:624 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | Logging Level verbosity Set to 4
03/09/21 16:59:23:624 | [FATAL] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | The Bootstrapper Process return code is (-60).Stopping the installation process.
03/09/21 16:59:24:655 | [INFO] | | ASU | DeploymentManager | AAMEEUtilities | | | 26332 | The output of process received in execWithOutput :
Microsoft Windows [Version 10.0.18362.1256]

03/09/21 16:59:24:662 | [INFO] | | ASU | DeploymentManager | | | | 26332 | Event Guid generated is: '7212e4cd-4290-4050-a2f2-d2d472a9d895'
03/09/21 16:59:24:664 | [INFO] | | ASU | DeploymentManager | | | | 26332 | Sending event: <eventList><HostedServicesEvent><eventGuid>7212e4cd-4290-4050-a2f2-d2d472a9d895</eventGuid><eventDts>2021-03-09T16:59:24.662+11:00</eventDts><eventCode>AAM_CCP_DEPLOYEDPACKAGEDETAILS</eventCode><eventSubCode>NULL_SUB_CODE</eventSubCode><eventSource>adobeappmgr.CCP.1.16</eventSource><eventParamData><eventParam name="CCP_Package_ID">5D01DBEA-A142-40F5-8214-ABBBBC785009</eventParam><eventParam name="CCP_Package_32OR64bit">x64</eventParam><eventParam name="ErrorCode">2</eventParam><eventParam name="ErrorSubcode">-60</eventParam><eventParam name="OS_Language">en_US</eventParam><eventParam name="CCP_Admin_AdobeID">licencing@hassellstudio.com</eventParam><eventParam name="DeviceId">ccd875dc6a179af38f474edc7ca8ece2b8ce6f2bf127d112dc30f2307da9b14a</eventParam><eventParam name="RoyaltyBearingAttribute"></eventParam><eventParam name="OS">Windows</eventParam><eventParam name="OS_Version">10.0.18362</eventParam><eventParam name="CCP_Version">1.16.0.1</eventParam><eventParam name="AAM_Version">5.4.1.534</eventParam><eventParam name="DEErrorDetail">NA</eventParam><eventParam name="MatchOSLocale">true</eventParam><eventParam name="IsHDMediaIncluded">true</eventParam><eventParam name="ACCC_AppsPanel_Enabled">true</eventParam><eventParam name="AdminPrivilegesEnabled">false</eventParam><eventParam name="TimeStamp">2021-03-09T16:59:24.662+11:00</eventParam><eventParam name="lbsWorkflowID">{75929F10-7157-4581-9C47-7B35F4FB8106}</eventParam><eventParam name="event.guid">7212e4cd-4290-4050-a2f2-d2d472a9d895</eventParam><eventParam name="event.dts_end">2021-03-09T16:59:24.662+11:00</eventParam></eventParamData></HostedServicesEvent>
</eventList>

03/09/21 16:59:24:664 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 26332 | Sending HTTP request message: Method: POST || URL: na1e-acc.services.adobe.com/hsmessaging/rest || Timeout: 30 || Compression: false || Request headers: Content-Type : text/xml

03/09/21 16:59:24:767 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 26332 | Proxy detected: PAC
03/09/21 16:59:25:640 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 24072 | HTTP Request Status code 200.
03/09/21 16:59:25:640 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 26332 | The http request returned HTTP_Status:0 HttpCommunicator error:0
03/09/21 16:59:25:640 | [INFO] | | ASU | DeploymentManager | | | HTTPConnector | 26332 | Received HTTP response:
URL = na1e-acc.services.adobe.com/hsmessaging/rest
Response code = 200
Response headers:
Connection : close
Content-Length : 164
Date : Tue, 09 Mar 2021 05:59:25 GMT
X-Request-ID : 48952fd0-0cc1-438b-9671-999c9aa38469

03/09/21 16:59:25:643 | [INFO] | | ASU | DeploymentManager | | | | 26332 | Waiting for the async thread to get the task completed
03/09/21 16:59:25:643 | [INFO] | | ASU | DeploymentManager | | | | 10316 | Async thread is completed. Now exiting from function.
03/09/21 16:59:26:378 | [INFO] | | ASU | DeploymentManager | DeploymentManager | | | 26332 | The install workflow is terminating.
03/09/21 16:59:27:863 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 21884 | Process creation completed.
03/09/21 16:59:27:863 | [ERROR] | | ASU | MSIInvoker | AAMEEUtilities | | | 21884 | util create process resulted in an error..
03/09/21 16:59:27:863 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 21884 | The return Code from Create Process (1603).
03/09/21 16:59:27:863 | [ERROR] | | ASU | MSIInvoker | MSIInvoker | | | 21884 | Failed to execute the msi
03/09/21 16:59:27:863 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 21884 | Uninstaller location is :: C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\Creative Cloud Uninstaller.exe
03/09/21 16:59:27:882 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 21884 | Uninstaller launch location changed to temp location :: C:\Users\da_patbj\AppData\Local\Temp\Creative Cloud Uninstaller.exe
03/09/21 16:59:27:882 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 21884 | Path to Process :C:\Users\da_patbj\AppData\Local\Temp\Creative Cloud Uninstaller.exe Process Directory :C:\Users\da_patbj\AppData\Local\Temp arguments being passed :"C:\Users\da_patbj\AppData\Local\Temp\Creative Cloud Uninstaller.exe" -u
03/09/21 16:59:28:814 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 21884 | Process creation completed.
03/09/21 16:59:28:814 | [INFO] | | ASU | MSIInvoker | AAMEEUtilities | | | 21884 | The CCDA uninstallation process return code is (0).
03/09/21 16:59:31:960 | [INFO] | | ASU | MSIInvoker | MSIInvoker | | | 18060 | Temp path found for log files (C:\Users\da_patbj\AppData\Local\Temp\\CreativeCloud\ACC\PDApp.log)

[Jeff A Wright]

Hasselllicensing, what type of Adobe membership are you attempting to use? I don't see any active memberships assigned to the e-mail address you used to post to this public discussion forum.