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Unable to install XD (Error Code 191)

New Here ,
Apr 20, 2020

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Hi,

 

I've tried several times over the last few months to install XD on my PC with no luck. Every time, no matter the version, it fails with error code 191. The full error message is as follows:

Exit Code: 191
-------------------------------------- Summary --------------------------------------
 - 2 fatal error(s), 2 error(s), 0 warnings(s) 

FATAL: Error (Code = 191) executing in command 'AddUWPAppxCommand' for package: 'UWPAssets', version:27.2.12.4
FATAL: Error occurred in install of package (Name: UWPAssets Version: 27.2.12.4). Error code: '191'
ERROR: hdhelper exe at C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox\HDHelper.exe failed to install UWP app with error code 1 - OS Message: C:\adobeTemp\ETR7C48.tmp\1\SparklerApp\SparklerApp.appx#@#OS_Error_Code: -2147009293#@#OS_Error_String: Deployment Add operation with target volume C: on Package Adobe.CC.XD_27.2.12.4_x64__adky2gkssdxte from:  (SparklerApp.appx)  failed with error 0x80073CF3. See http://go.microsoft.com/fwlink/?LinkId=235160 for help diagnosing app deployment issues.
ERROR: Failed to install UWP Appx Package with error C:\adobeTemp\ETR7C48.tmp\1\SparklerApp\SparklerApp.appx#@#OS_Error_Code: -2147009293#@#OS_Error_String: Deployment Add operation with target volume C: on Package Adobe.CC.XD_27.2.12.4_x64__adky2gkssdxte from:  (SparklerApp.appx)  failed with error 0x80073CF3. See http://go.microsoft.com/fwlink/?LinkId=235160 for help diagnosing app deployment issues.
-------------------------------------------------------------------------------------

 

I'm running Windows 10, version 1903. All other Adobe applications download and install without issue.

 

Any advice would be appreciated.

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Unable to install XD (Error Code 191)

New Here ,
Apr 20, 2020

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Hi,

 

I've tried several times over the last few months to install XD on my PC with no luck. Every time, no matter the version, it fails with error code 191. The full error message is as follows:

Exit Code: 191
-------------------------------------- Summary --------------------------------------
 - 2 fatal error(s), 2 error(s), 0 warnings(s) 

FATAL: Error (Code = 191) executing in command 'AddUWPAppxCommand' for package: 'UWPAssets', version:27.2.12.4
FATAL: Error occurred in install of package (Name: UWPAssets Version: 27.2.12.4). Error code: '191'
ERROR: hdhelper exe at C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HDBox\HDHelper.exe failed to install UWP app with error code 1 - OS Message: C:\adobeTemp\ETR7C48.tmp\1\SparklerApp\SparklerApp.appx#@#OS_Error_Code: -2147009293#@#OS_Error_String: Deployment Add operation with target volume C: on Package Adobe.CC.XD_27.2.12.4_x64__adky2gkssdxte from:  (SparklerApp.appx)  failed with error 0x80073CF3. See http://go.microsoft.com/fwlink/?LinkId=235160 for help diagnosing app deployment issues.
ERROR: Failed to install UWP Appx Package with error C:\adobeTemp\ETR7C48.tmp\1\SparklerApp\SparklerApp.appx#@#OS_Error_Code: -2147009293#@#OS_Error_String: Deployment Add operation with target volume C: on Package Adobe.CC.XD_27.2.12.4_x64__adky2gkssdxte from:  (SparklerApp.appx)  failed with error 0x80073CF3. See http://go.microsoft.com/fwlink/?LinkId=235160 for help diagnosing app deployment issues.
-------------------------------------------------------------------------------------

 

I'm running Windows 10, version 1903. All other Adobe applications download and install without issue.

 

Any advice would be appreciated.

Topics

Download install and licensing

Views

476

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user2702 LATEST
New Here ,
Jul 18, 2020

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Hi,

 

I encountered the exact same issue when trying to download Adobe XD. Is anyone able to give some advice?

 

Thanks.

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