use a different browser and/or clear your adobe.com cookies.
I dont know what you mean with a different browser. I am having the error when I open the program itself. I am able to log in on the web, but when I am in editing photos, I am unable to log in with the program itself so I am unable to view tips or watch the helpful videos while editing.
Thank you but I am able to get past the welcome screen. Please see my pic.. I am editing and try to click the below right and this pops up to me to enter in my log in. Then I get error.