UNABLE TO MOVE THE FILE. Exit Code 146

Community Beginner ,
Feb 01, 2018

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I tried this and it didn't work. I am still getting the same error message when attempting to update Premiere.

Exit Code: 146

-------------------------------------- Summary --------------------------------------

- 2 fatal error(s), 0 error(s), 1 warnings(s)

FATAL: Error (Code = 146) executing in command 'MoveDirectoryCommand' for package: 'AdobePremierePro12AllTrial', version:12.0.1.69

FATAL: Error occurred in install of package (Name: AdobePremierePro12AllTrial Version: 12.0.1.69). Error code: '146'

WARN: Failed to move directory '/.adobeTemp/B07C704D-A798-4C23-8676-3A9EA136395F/1/universal/App' to '/System/Library/Components/PDFImporter.component/Adobe Premiere Pro CC 2018'

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Creative Cloud

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1 Correct Answer

Community Beginner , Feb 07, 2018
jamesw15982557 Community Beginner , Feb 07, 2018
Hi Jeff,This did the trick - “rename the folders.” Thanks for your help.Solution 1: Rename Adobe folders in the Applications or Program Files folderNote: Before attempting this solution, make sure that you have attempted to uninstall the programs you are trying to install.Often, files left over from previous install attempts can lead to read or write file system errors. Check the Applications (Mac OS) or Program Files (Windows) folders for folders left from a previous installation or update atte...

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Adobe Employee ,
Feb 07, 2018

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(Branched out as a new discussion)

Hi Jamesw15982557,

Sorry for the trouble you had to go through. As you have already tried all the basic troubleshooting steps, I would like to confirm if you have tried all the steps listed here: Resolve Error Code 146 or 147 encountered while installing Adobe Creative Cloud desktop apps.

Since you are on a Mac machine you may also try the steps given in the following thread where a similar issue has been addressed: Re: Adobe Bridge Update Error 146.

Let us know if this helps.

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Community Beginner ,
Feb 07, 2018

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Hi Jeff,

This did the trick - “rename the folders.” Thanks for your help.

Solution 1: Rename Adobe folders in the Applications or Program Files folder

Note: Before attempting this solution, make sure that you have attempted to uninstall the programs you are trying to install.

Often, files left over from previous install attempts can lead to read or write file system errors. Check the Applications (Mac OS) or Program Files (Windows) folders for folders left from a previous installation or update attempt.

1.

Navigate to:

Mac OS: /Applications

Windows: C:\Program Files\Adobe\

2.

Look for folders that are clearly named for the applications you are trying to install, and rename them. For example, rename Adobe Photoshop CC to Adobe Photoshop CC old.

3.

Check for a folder named AdobePatchFiles and rename it.

4.

(Mac OS only) Rename the Adobe folder in the Applications folder to Adobe old.

5.

Reinstall the software.

6.

If your installation is successful, confirm that your other Adobe applications are working, and then delete the renamed folders.

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Adobe Employee ,
Feb 07, 2018

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Excellent, thank you for updating the discussion, Jamesw15982557!

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New Here ,
Sep 24, 2020

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Please can you use picture don't understand

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