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Unable to Open Adobe Elements 2020 due to missing file

New Here ,
Sep 23, 2020 Sep 23, 2020

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Can anyone help with this issue.  I just downloaded the Adobe Photoshop Elements 2020 and keep getting this error message.  VCRuntime140.dll was not found.

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correct answers 1 Correct answer

Community Expert , Sep 23, 2020 Sep 23, 2020

That is a Microsoft problem... Go to the Search bar at the top of http://www.microsoft.com/en-us/default.aspx to find and re-install the C runtime, or for ALL Windows help
-or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

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Community Expert ,
Sep 23, 2020 Sep 23, 2020

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That is a Microsoft problem... Go to the Search bar at the top of http://www.microsoft.com/en-us/default.aspx to find and re-install the C runtime, or for ALL Windows help
-or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

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