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Unable to open CC Apps - blank box, no error message

New Here ,
Aug 06, 2020

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Suddenly overnight, my CC apps won't operate. I signed into Adobe tonight to work, the app (eg: LR or PS) appears to open, but then this blank box appears and it just stays on this screen.  If I close this box, the app automatically closes, so I can't access it.

I have tried restarting my computer, uninstalling and reinstalling the apps, but it is still not working.  

Can anyone please help?  I am trying to access some information stored for work tomorrow.

Thank you!

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Activation, Creative Cloud

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Unable to open CC Apps - blank box, no error message

New Here ,
Aug 06, 2020

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Suddenly overnight, my CC apps won't operate. I signed into Adobe tonight to work, the app (eg: LR or PS) appears to open, but then this blank box appears and it just stays on this screen.  If I close this box, the app automatically closes, so I can't access it.

I have tried restarting my computer, uninstalling and reinstalling the apps, but it is still not working.  

Can anyone please help?  I am trying to access some information stored for work tomorrow.

Thank you!

TOPICS
Activation, Creative Cloud

Views

27

Likes

Translate

Translate

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Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 06, 2020 0
Most Valuable Participant ,
Aug 06, 2020

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