I am currently attempting to reinstall the creative cloud after it seems to have disappeared from my computer. I am currently trying to install premiere pro but creative cloud says it needs to reinstall but when I download creative cloud P.S I have tried over 10 different attempts even restarting my computer but I always get this message "Installer was unable to create a critical file/directory. Please try installing again. (Error Code: P44)" I hope this is just an average problem but the help site just tells me to try again and that seems to be changing nothing but filling my downloads folder with .exe's.
Adobe Community Professional, Aug 26, 2020Aug 26, 2020
Axel Matt • Adobe Community Professional, Aug 26, 2020Aug 26, 2020
Are you logged in as an Administrator or an user with Admin rights during the installation?
Do you have any protection software (like virus scanner, internet security suites etc.) running on your system?
If yes then deactivate this programs temporarly and try again.
You can also deinstall all Adobe software that you have installed (I think it's only tzhe CC desktop client) and run the Adobe Cleaner Tool -> https://helpx.adobe.com/de/creative-cloud/kb/cc-cleaner-tool-installation-problems.html