Unable to reach Adobe Servers & GlobalSign Root CA certificate missing

New Here ,
Jul 06, 2020

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Hi,

I am having trouble installing Adobe CC (institution subscription) and it returns "Unable to reach Adobe Servers...".

I followed this very helpful post below to troubleshoot, till I reached step 4, where I could not find the GlobalSign Root CA certificate file it talks about.

Could anyone please advice me on how should I install the required Certificate file?

https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html#test-connection

Thanks!

TOPICS
CC FAQ, Creative Cloud, Installation, New user

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