Unable to register

Nov 14, 2020

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I had to reinstall Elements 11 and Premiere Elements 11 because my computer died. When I re-install I am unable to activate. I get the message "Could not register your product at this time. Try again later". If I go into my account page Elements is showing with the correct Registration Code. Premiere Elements does not show on this page, but it was registed at the same time I purchased and installed years ago. It is also interesting to note that the information on the web site indicates that I am able to install on more than one machine, so I cannot figure wh I should be having this problem. Any clues?

Thanks.

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Unable to register

Nov 14, 2020

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I had to reinstall Elements 11 and Premiere Elements 11 because my computer died. When I re-install I am unable to activate. I get the message "Could not register your product at this time. Try again later". If I go into my account page Elements is showing with the correct Registration Code. Premiere Elements does not show on this page, but it was registed at the same time I purchased and installed years ago. It is also interesting to note that the information on the web site indicates that I am able to install on more than one machine, so I cannot figure wh I should be having this problem. Any clues?

Thanks.

TOPICS
Installation

Views

20

Likes

Translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 14, 2020 0
Peru Bob LATEST
Nov 14, 2020

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