Unable to run Creative Cloud

New Here ,
Jan 11, 2021

Copy link to clipboard

Copied

I downloaded Creative Cloud, but i am not able to run it. It says its impossible to execute the code, because MSVCP140.dll was not found. I close the pop up and another pop ups : impossible to execute the code, because VCRUNTIME140.dll was not found.

 

I reinstalled twice Creative Cloud, restart my laptop (hp with windows 10) twice also, and still same pop ups.

 

Any advice? Thanks

Most Valuable Participant
Correct answer by John T Smith | Most Valuable Participant

That is a Microsoft problem... Go to the Search bar at the top of http://www.microsoft.com/en-us/ to find and re-install the C runtime, or for ALL Windows help
-or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
https://helpx.adobe.com/x-productkb/global/troubleshoot-c-runtime-errors-products.html

TOPICS
Activation, Creative Cloud, Installation

Views

27

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Unable to run Creative Cloud

New Here ,
Jan 11, 2021

Copy link to clipboard

Copied

I downloaded Creative Cloud, but i am not able to run it. It says its impossible to execute the code, because MSVCP140.dll was not found. I close the pop up and another pop ups : impossible to execute the code, because VCRUNTIME140.dll was not found.

 

I reinstalled twice Creative Cloud, restart my laptop (hp with windows 10) twice also, and still same pop ups.

 

Any advice? Thanks

Most Valuable Participant
Correct answer by John T Smith | Most Valuable Participant

That is a Microsoft problem... Go to the Search bar at the top of http://www.microsoft.com/en-us/ to find and re-install the C runtime, or for ALL Windows help
-or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
https://helpx.adobe.com/x-productkb/global/troubleshoot-c-runtime-errors-products.html

TOPICS
Activation, Creative Cloud, Installation

Views

28

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 11, 2021 0
Most Valuable Participant ,
Jan 11, 2021

Copy link to clipboard

Copied

That is a Microsoft problem... Go to the Search bar at the top of http://www.microsoft.com/en-us/ to find and re-install the C runtime, or for ALL Windows help
-or direct to https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
https://helpx.adobe.com/x-productkb/global/troubleshoot-c-runtime-errors-products.html

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 11, 2021 0