I bought illustrator and photoshop 6 days ago. I looked at my banking app and it says I made two payments on that day. I have them both installed on my laptop. When I click on them however it says that my trial has ended and I need to buy them. I click on "buy". I fill out all my info again. click submit and it says I can't buy it because I already own it. I have repeated this cycle many times and I do not know what to do.