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Unable to uninstall photoshop

New Here ,
Jul 24, 2020

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Adobe CC isn't working, so I was told to uninstall CC along with photoshop/illustrator/etc. However, I couldn't uninstall photoshop through settings. I've checked other websites, and the only other solution I found was to uninstall photoshop with CC, which I can't do because CC doesn't work. Does anybody know how to fix this issue?

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Unable to uninstall photoshop

New Here ,
Jul 24, 2020

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Adobe CC isn't working, so I was told to uninstall CC along with photoshop/illustrator/etc. However, I couldn't uninstall photoshop through settings. I've checked other websites, and the only other solution I found was to uninstall photoshop with CC, which I can't do because CC doesn't work. Does anybody know how to fix this issue?

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Adobe Community Professional ,
Jul 24, 2020

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What operating system are you on?

If Windows - you can go to search and type 'Add or remove program' , then click it when it appears. This will open your system settings ahere you should eb able to find Photoshop and uninstall.

Here is more info, including use of Adobe Cleaner tool:

https://helpx.adobe.com/au/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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New Here ,
Jul 24, 2020

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Yes, I used add/remove programs to uninstall photoshop, I tried several times but photoshop just won't uninstall. 

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Adobe Community Professional ,
Jul 25, 2020

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Here is a page with other ways to uninstall, including trying in safe mode:

https://www.techradar.com/au/news/software/10-tips-for-removing-a-program-that-won-t-uninstall-90747...

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Most Valuable Participant ,
Jul 25, 2020

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One key thing: don't try to uninstall until you're sure you can reinstall. Make sure you still have your disks and your serial number because you can't download any more.

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Adobe Community Professional ,
Jul 25, 2020

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If the software is CC or earlier and registered with Adobe, serial number and account details can be found in your account page.

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