Unable to update billing info!!

New Here ,
Nov 08, 2019 Nov 08, 2019

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Hello,

I'm unable to update the billing info. Once I press the button "Manage Payment" it keeps loading and won't enter the new screen.

 

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correct answers 1 Correct Answer

Adobe Community Professional , Nov 08, 2019 Nov 08, 2019
This is a public forum, not the link to Adobe support. Users here can't help with account or billing issues.  Click the following to contact Adobe customer support staff for help:  https://helpx.adobe.com/contact/support.html  You must be signed in with your Adobe ID and allow cookies in your web browser for this to work.

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Adobe Community Professional ,
Nov 08, 2019 Nov 08, 2019

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This is a public forum, not the link to Adobe support. Users here can't help with account or billing issues. 

Click the following to contact Adobe customer support staff for help: 


https://helpx.adobe.com/contact/support.html 

 

You must be signed in with your Adobe ID and allow cookies in your web browser for this to work.

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New Here ,
Jan 24, 2021 Jan 24, 2021

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There is nothing on that page that lets me contact anyone. is there something i'm missing?

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Adobe Community Professional ,
Nov 08, 2019 Nov 08, 2019

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francescoc36425786おはようございます。

1つの確認。 契約は有効ですか?
既にキャンセルされている場合は、支払い情報を更新できず、新しい契約が必要です。

それ以外に、支払い情報を編集する場合は、
ユーザーフォーラムでは解決できないため、サポートに連絡する必要があります。

アドビヘルプセンター


TkfY(ACP),JAPAN

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