Copy link to clipboard
Copied
I have started getting a message saying "Creative_Cloud_Set_Up.exe - Bad Image" when on my PC (Windows 10),
I cannot now update and of my Adobe programs.
I have tried deleting them but cannot because there is no Creative Cloud app which, when I try to install, sticks @ 5%.
Any ideas, please?
OK, I sorted it.
Downloaded the Creative Cloud Cleaner Tool , removed Creative Cloud and reinstalled it.
Updates working 🙂
Copy link to clipboard
Copied
Thevillaboy, where are you going to download the Creative_Cloud_Set_Up.exe? Are you following the steps listed in https://helpx.adobe.com/creative-cloud/help/download-install-app.html to Lightroom and Photoshop CC?
Copy link to clipboard
Copied
Hi, Jeff.
Yes, I did follow this link, but it still occurs - get to 5% installation and hangs.
It says "C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\Core\AdobePIM.dll is either not designed to run on Windows or it contains an error".
I can't uninstall any part od Adobe to start gain as this message stops me from doing so.
Copy link to clipboard
Copied
OK, I sorted it.
Downloaded the Creative Cloud Cleaner Tool , removed Creative Cloud and reinstalled it.
Updates working 🙂
Copy link to clipboard
Copied
Excellent, thanks for the update, Theevillaboy!
For future viewers, the Creative Cloud desktop app uninstaller tool is available for download from https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html.