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Unable to upgrade Creative Cloud Plan (for Adobe XD)

New Here ,
Apr 06, 2020

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I'm a freelance UX designer from Nigeria and I recently started working with XD. 

Good software, but I am unable to directly upgrade my Creative Cloud Plan (for Adobe XD) from my country, Nigeria.

 

Adobe customer service operators suggested I buy from resellers in my country, but there are no resellers in Nigeria. The links provided in the Adobe Partner Connection Portal are not useful. 

 

What can I do about this? 

Regards, George

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Unable to upgrade Creative Cloud Plan (for Adobe XD)

New Here ,
Apr 06, 2020

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I'm a freelance UX designer from Nigeria and I recently started working with XD. 

Good software, but I am unable to directly upgrade my Creative Cloud Plan (for Adobe XD) from my country, Nigeria.

 

Adobe customer service operators suggested I buy from resellers in my country, but there are no resellers in Nigeria. The links provided in the Adobe Partner Connection Portal are not useful. 

 

What can I do about this? 

Regards, George

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Adobe Employee ,
Apr 06, 2020

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Hi George,

 

Thanks for reaching out. Could you please try to find reseller from this link: https://www.adobe.com/partners/partnerfinders.html

And let us know if this helps or if you need any further assistance.

 

Note: Moving the discussion to Get Started Community.

 

Regards

Rishabh

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New Here ,
Apr 06, 2020

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Hey Rishabh, 

I checked out the link you posted, nothing still. 

 

Regards, George

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New Here ,
Apr 09, 2020

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I checked out more than 10 links on the Adobe partner connection portal. 

I still need help.

Regards, George

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New Here ,
Apr 14, 2020

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I was finally able to buy a plan. 

Enjoying using XD, so far.

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