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Uninstall the right way.

New Here ,
Jun 26, 2020

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Hey there Adobe gang....  

 

Adobe.com cannot help me with this, hopefully you can.  I cannot update or uninstall any of these files.  Other than drag and drop, I'd prefer to be more thorough.   Any advice?Screen Shot 2020-06-26 at 16.54.56.png

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Feature request

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Uninstall the right way.

New Here ,
Jun 26, 2020

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Hey there Adobe gang....  

 

Adobe.com cannot help me with this, hopefully you can.  I cannot update or uninstall any of these files.  Other than drag and drop, I'd prefer to be more thorough.   Any advice?Screen Shot 2020-06-26 at 16.54.56.png

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Feature request

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58

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Most Valuable Participant ,
Jun 26, 2020

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What is your system, and what is it you want to achieve? Do you have a paid-for Creative Cloud All Apps subscription?

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New Here ,
Jun 26, 2020

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I am on a Mac running Catalina. My partner and I used them for art and also web design.... purchased as a package about 8 yrs ago. They are not creative cloud subscription, we purchased the suite. 

 

Any apps I cannot update or use i need to uninstall... though some like acrobart pro I'd love to keep, but cannot seem to update them.

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Most Valuable Participant ,
Jun 26, 2020

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You seem to have missed the Catalina warnings... CS6 and earlier contain 32bit elements (including their uninstallers) so they will not run with the 64bit only Catalina

 

Your only option now is the https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html to remove programs

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