Uninstalling Apps and Creative

New Here ,
Mar 11, 2021 Mar 11, 2021

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I'm using my Creative Cloud account for two devices (MacPro and MacBookAir). I'm selling the Air would cancel any reference to my Adobe account. I've already uninstalled PS and LR but I see tens of Adobe files spread on the hard disk (most of them in Library folder). What if I cancel all of them? 

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Creative Cloud, Installation

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Most Valuable Participant ,
Mar 11, 2021 Mar 11, 2021

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I do t know what you mean by "cancel" exactly, but if you mean "delete", that could leave a broken system. To be tidy, sign out and then uninstall (NOT delete) Creative Cloud. However, if selling a computer, I'd normally expect it to be wiped and restored to its factory setting, just as you would with an iPhone. 

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New Here ,
Mar 11, 2021 Mar 11, 2021

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Thankyou for your suggestions. My english is not so good, of course I was meaning 'delete' 🙂

Actually, after the uninstall process of Creative Cloud, I've got the following popup message (translated from italian) "Uninstall of Creative Cloud desktop completed with errors" with no other info. I still have on my hd all the folders and files you can see in the attached file .

As for wiping all... it's a long story: I would't reinstall most of the software for the old lady that is buying the machine.

 

 

 

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Most Valuable Participant ,
Mar 11, 2021 Mar 11, 2021

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New Here ,
Mar 11, 2021 Mar 11, 2021

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Done. Files and folders are still there 😞

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Most Valuable Participant ,
Mar 11, 2021 Mar 11, 2021

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Which files? Which folders? Please be exact (if not giving a complete list). 

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New Here ,
Mar 11, 2021 Mar 11, 2021

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Complete list attached

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