Uninstalll EVERYTHING

[WhyIsThisSuchaPain]

Hi. I am the Adobe Customer Care Virtual Assistant. Tell me what you need help with. I'll do my best to understand and find the right person to assist you.

I clicked the wrong thing in an email trying to look at an invoice and now I have this massive pile of crap on my computer. How do I get rid of it?

Adobe Customer Care Virtual Assistant

I want to make sure I understand clearly. Which of these categories best describes your issue?

Download an invoice

Understand charges or invoice

Delete account

Get sign-in help

Something else

Something else

Adobe Customer Care Virtual Assistant

I can help with that.

Go to your Billing History page and click View PDF

(You may need to minimize or move the chat window to see all the details.)

If you don't see your invoice, you may have more than one Adobe account. Try signing in with another email address.

Adobe Customer Care Virtual Assistant

Did that help?

Yes

No

No

Adobe Customer Care Virtual Assistant

Ok. Transferring you to an agent who can help. They'll be able to pick up our chat where we’ve left off.

Connecting you with a specialist as soon as possible.

You are now connected to Sneha, who is reviewing your account. If you need to share sensitive information, such as credit card number, please wait for your agent to give you steps to share it securely.

Sneha

Hello. I’ll be happy to assist you. What can I help you with today?

Did you read my message?

Sneha

May I know if you are having an issue with your Adobe account?

Uninstall this bloated mess

Sneha

I request you to logout and try logging in again.

How do I uninstall this software

I want everything to do with adobe off my computer

Do you understand

Sneha

We no longer provide chat support for that product, but our forums are a great place to find answers. Try posting your question here

I just loaded this 'product' twenty minutes ago and you don;t support it?

Sneha

May I know which Adobe product you are facing an issue with?

This cloud crap. everything that just loaded

GET IT OFF MY COMPUTER

Sneha

We no longer provide chat support for that product, but our forums are a great place to find answers. Try posting your question here:

Are you real?

Sneha

Please write your query to the provided link, they will get back to you within 24-48 hours with the correct solution.

Please provide the link

Sneha

here is the link below

11:13 PM

[Manan Joshi · Accepted solution]

I am not sure what specific application you meant to uninstall. If it is related to creative cloud apps, then first you will have to uninstall the individual apps one by one from within the Creative Cloud application. Instructions below

https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

Then you can uninstall Creative Cloud application as well. Instruction below

https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

This should remove everything related to Creative Cloud from your machine.

-Manan

[Test Screen Name]

No wonder the support robot was confused. You repeatedly refused to give the actual name of a product. If it was a human they would have hung up.