Copy link to clipboard
Copied
Hi! When I try to log into my creative cloud desktop app to download photoshop, it keeps giving me the following unknown error code: 2efc9cdb-10ad-403c-bc3b-44b521fc1e45
Does anyone know how to fix this and log in?
Thanks!
Copy link to clipboard
Copied
This seems to be a MS problem. See this google search for links to possible solutions.
Why are You Signing Out of the CC Desktop App in the first place?
Copy link to clipboard
Copied
Im signing out to change accounts - I had a university one which is stuffed so I made another personal account with a photography package.
Now I can't seem to get into creative cloud at all!
Copy link to clipboard
Copied
Ash, did you use the e-mail address provided to you by the University to set up the Photography plan subscription?