Unknown error code?

[Ash5E95]

Hi! When I try to log into my creative cloud desktop app to download photoshop, it keeps giving me the following unknown error code: 2efc9cdb-10ad-403c-bc3b-44b521fc1e45

Does anyone know how to fix this and log in?

Thanks!

[Just Shoot Me]

This seems to be a MS problem. See this google search for links to possible solutions.

https://www.google.com/search?q=error+code%3A+2efc9cdb-10ad-403c-bc3b-44b521fc1e45&oq=error+code%3A%...

Why are You Signing Out of the CC Desktop App in the first place?

[Ash5E95]

Im signing out to change accounts - I had a university one which is stuffed so I made another personal account with a photography package.

Now I can't seem to get into creative cloud at all!

[Jeff A Wright]

Ash, did you use the e-mail address provided to you by the University to set up the Photography plan subscription?