±±±±±±±±±± Behance finally reached through and mistook me for a spam account so everything's back to normal, thanks for all the effort and hepl! 🙂 ±±±±±±±±±
three to four days ago I experienced a problem with my behance account. All my projects became private and when I try to adjust the privacy settings, I can't find the drop down menu that allows me to change my privacy, it's simply not there as I will show in the screenshots below.
I usually use safari but I tried in google chrome too.
Another problem is that due to this privacy, my account isn't visible to anyone anymore, it's like my account got deleted. When I search my username's link on another browser, it says that the page is not found as I will also show in the screenshots. When I checked again today, my project views (that were 1922) and appreciations (122) decreased in number as seen.
I have no idea why this is suddenly happening and especially in a timing where I sent out my portfolio for specific jobs that won't be able to find me now since I'm officially off the grid.
I contacted Behance, the only way is to submit a request and I have sent many with no answer in return.
I really do hope someone helps with this as this is nerve-wracking.
here is my URL in case someone wanted to try for themselves: https://www.behance.net/aminael-sabbah
Thanks in advance 🙂
I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Get Started forum so that proper help can be offered.
I tried, I submitted three tickets but no one is answering me back. I even contacted Adobe themselves and still nothing.. 😞
Refer to this help article.
Use a good desktop browser like Firefox or Chrome that accepts cookies and does not have any script blockers. This is important because client-side scripts are essential for Portfolio and Behance to work.
If you still can't see a button, use your browser's Zoom settings --
thanks, I tried what you described but the same problem remains. The option is not there and my profile is still not visible for others in general. Here's a screenshot.
OK. I think your status is unverified. Until that's resolved, your projects are all private. And that's probably why you didn't get a reply from Behance support.
Log-in to you your account settings page below and click Resend Verification E-mail
See related help articles below:
thanks a lot for your effort, i have been verified for a long time now. Behance finally reached through and mistook me for a spam account so everything's back to normal 🙂
Glad it all got sorted. Thanks for the update.
I am having the same issue ! How did you actaully resovle that ? Thank you
It is so annoying