Unsubscribe

Community Beginner ,
Dec 20, 2020

Copy link to clipboard

Copied

How can I get Adobe to unsubscribe me from a mailing list after changing my email address.  I am now getting duplicate emails from Adobe to each email address but they both refer back to my Adobe account.  The unsubcribe link in the unwanted email fails:

https://community.adobe.com/t5/user/RemoveUserEmailPage/user-id/15187004/mail-message-tracking/KIWGD...

TOPICS
Creative Cloud

Views

18

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Unsubscribe

Community Beginner ,
Dec 20, 2020

Copy link to clipboard

Copied

How can I get Adobe to unsubscribe me from a mailing list after changing my email address.  I am now getting duplicate emails from Adobe to each email address but they both refer back to my Adobe account.  The unsubcribe link in the unwanted email fails:

https://community.adobe.com/t5/user/RemoveUserEmailPage/user-id/15187004/mail-message-tracking/KIWGD...

TOPICS
Creative Cloud

Views

19

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Dec 20, 2020 1
Community Beginner ,
Dec 20, 2020

Copy link to clipboard

Copied

I already updated the account some weeks ago.  All I need Adobe Support to do is to remove the old email address from their mailing list.  I do not know of any way to send a message to Support to do this - account management isn't one of the recognised support categories.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 20, 2020 0