Update error

New Here ,
Jan 13, 2021

Copy link to clipboard

Copied

I recently signed up for creative cloud and i ran into the problem of an adobe update within creative cloud is frozen and is not updating which is haulting me from downloadingn any of my adobe apps. Anyone know what I can do to resolve this problem?

TOPICS
Creative Cloud, Installation, New user

Views

24

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Update error

New Here ,
Jan 13, 2021

Copy link to clipboard

Copied

I recently signed up for creative cloud and i ran into the problem of an adobe update within creative cloud is frozen and is not updating which is haulting me from downloadingn any of my adobe apps. Anyone know what I can do to resolve this problem?

TOPICS
Creative Cloud, Installation, New user

Views

25

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 13, 2021 0
Peru Bob LATEST
Adobe Community Professional ,
Jan 13, 2021

Copy link to clipboard

Copied

See here:
https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-app-installation-stuck.html
https://helpx.adobe.com/creative-cloud/kb/stop-responding-downloading-apps.html
https://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html
https://community.adobe.com/t5/get-started/updating-adobe-creative-cloud-stuck-at-39/m-p/10916241?pa...
https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html
I had a similar issue.

Make sure that you have all Windows updates that are available.

The one thing that was causing it for me, believe it or not, was that I needed to do a clean installation of the latest Studio graphics driver from the NVIDIA website. After doing that and restarting, all was OK.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jan 13, 2021 0