Update failed today

[larrycfc]

Illustrator and Dreamweaver both failed today, error 145. Windows 10. 3 other apps updated no problem. Unable to delete the directories listed under more info in spite of running Explorer under admin rights.

[KanikaS]

Hi there, 

Since I see that you already have tried steps for this error, I would suggest you to kindly get in touch with our support team for help. Please use this link to contact support: https://helpx.adobe.com/contact/support.html

Thanks 

Kanika 

[larrycfc]

I shut down completely. Upon restart, Illustrator updated successfully. The failed Dreamweaver update had disappeared entirely. I had to search for the app to install it as it wasn't suggested. But it did install successfully.

[Abambo · Accepted solution]

A complete restart is always the first you should try when installs are posing problems.

[Nancy OShea]

Error 145 occurs when the app is unable to rewrite or replace files durring installation.

Which Anti-virus/Firewall are you using?

See this related discussion:

https://community.adobe.com/t5/download-install/illustrator-2017-update-fails-error-145/td-p/9033351...

[larrycfc]

Avast and Windows Defender