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Update failed today

Explorer ,
Jun 16, 2020

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Illustrator and Dreamweaver both failed today, error 145. Windows 10. 3 other apps updated no problem. Unable to delete the directories listed under more info in spite of running Explorer under admin rights.

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Correct answer by Abambo | Adobe Community Professional

A complete restart is always the first you should try when installs are posing problems.

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Update failed today

Explorer ,
Jun 16, 2020

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Illustrator and Dreamweaver both failed today, error 145. Windows 10. 3 other apps updated no problem. Unable to delete the directories listed under more info in spite of running Explorer under admin rights.

Adobe Community Professional
Correct answer by Abambo | Adobe Community Professional

A complete restart is always the first you should try when installs are posing problems.

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Adobe Employee ,
Jun 16, 2020

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Hi there, 

Since I see that you already have tried steps for this error, I would suggest you to kindly get in touch with our support team for help. Please use this link to contact support: https://helpx.adobe.com/contact/support.html

 

Thanks 

Kanika 

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Explorer ,
Jun 16, 2020

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I shut down completely. Upon restart, Illustrator updated successfully. The failed Dreamweaver update had disappeared entirely. I had to search for the app to install it as it wasn't suggested. But it did install successfully.

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Adobe Community Professional ,
Jun 17, 2020

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A complete restart is always the first you should try when installs are posing problems.

Regards,
Abambo
Hard- and Software Engineer and Photographer

I'm not an Adobe employee. All advice constitutes my own opinion. Use at your risk! 🙂

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Adobe Community Professional ,
Jun 16, 2020

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Error 145 occurs when the app is unable to rewrite or replace files durring installation.

Which Anti-virus/Firewall are you using?

See this related discussion:

https://community.adobe.com/t5/download-install/illustrator-2017-update-fails-error-145/td-p/9033351...

 

Nancy O'Shea, ACP
Alt-Web.com

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Explorer ,
Jun 16, 2020

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Avast and Windows Defender

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