Highlighted

Update failed, updates have been suppressed by the Administrator

New Here ,
Aug 18, 2020

Copy link to clipboard

Copied

I'm trying to update Illustrator CC, but when I launch the installer, I'm greeted with the following error message:

Update failed, updates have been suppressed by the Administrator

 

Now I understand that the solution would be to go and delete/rename AdobeUpdateAdminPrefs.dat. and that has indeed worked for other people who have had this same issue. However, if I do that, the file is instantly recreated after I launch the install again and I get the same message. If I rename the file, a new instance is created in the same location. How to fix this?

 

Thank you

Topics

Installation

Views

31

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Update failed, updates have been suppressed by the Administrator

New Here ,
Aug 18, 2020

Copy link to clipboard

Copied

I'm trying to update Illustrator CC, but when I launch the installer, I'm greeted with the following error message:

Update failed, updates have been suppressed by the Administrator

 

Now I understand that the solution would be to go and delete/rename AdobeUpdateAdminPrefs.dat. and that has indeed worked for other people who have had this same issue. However, if I do that, the file is instantly recreated after I launch the install again and I get the same message. If I rename the file, a new instance is created in the same location. How to fix this?

 

Thank you

Topics

Installation

Views

32

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
KanikaS LATEST
Adobe Employee ,
Aug 25, 2020

Copy link to clipboard

Copied

Hi there, 

We're sorry for the trouble. Are you still getting the same error? 

 

Thanks 

Kanika

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...