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On Creative Cloud Desktop we updated 'camera raw v 13.1' and now we cannot open photoshop files Message reads
'Phoptoshop.exe - System Error
The progreamm can't start because
api-ms-win-core-libraryloader-l1-2-0.dll is missing from your computer. Try reinstalling the programme to fix this problem.'
Do we have to uninstall photoshop before trying to reinstall?
I think that is a microsoft dll - https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
had this issue for about a week now, solution is to install camera raw 12.4. ignore other posts, this is 100% a solution.
credit to Ged Traynor on https://community.adobe.com/t5/photoshop/can-t-start-photoshop/td-p/11667211?page=1
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