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New Here ,
Mar 19, 2020

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I have Adobe After Effects version 17.0.5. When I click update on Adobe Creative Cloud, it keeps stalling at 46%. The other apps I have installed do not have this problem. Please let me know how to fix this?

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Update

New Here ,
Mar 19, 2020

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I have Adobe After Effects version 17.0.5. When I click update on Adobe Creative Cloud, it keeps stalling at 46%. The other apps I have installed do not have this problem. Please let me know how to fix this?

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Error or problem

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1.2K

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Mar 19, 2020 0
Most Valuable Participant ,
Mar 19, 2020

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Impossible to know without any system info or for that matter even the tiniest clue from the install logs. Your journey begins here:

 

https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install.html

 

Mylenium

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Mar 19, 2020 0
Explorer ,
Mar 19, 2020

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Do you have an antivirus running in the background?... if so, disable it and try downloading it again.

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Mar 19, 2020 1
Adobe Community Professional ,
Mar 19, 2020

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Turn off all anti-virus and application management software.

 

Try connecting to a different internet source, like a tethered mobile phone.

 

Tru uninstalling After Effects and reinstalling it.

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Mar 19, 2020 1