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Updated MAC to Mojave 10.14.6, now CC and its apps won't download

New Here ,
Aug 19, 2019

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After upgrading my MAC OS to Mojave 10.14.6, none of my CC apps will update. Thinking it might be my Creative Cloud app itself, I uninstalled it and attempted to reinstall it. I can't even download the CC app. As with the others, it gets to about 5% then I get a P201 error message. There's nothing wrong with my connections, my internet or my network. I am aware of Adobe's support note about "compatability issues" with CC and Mojave 10.14, so that has to be it, yes? A fix would be appreciated ASAP!

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Updated MAC to Mojave 10.14.6, now CC and its apps won't download

New Here ,
Aug 19, 2019

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After upgrading my MAC OS to Mojave 10.14.6, none of my CC apps will update. Thinking it might be my Creative Cloud app itself, I uninstalled it and attempted to reinstall it. I can't even download the CC app. As with the others, it gets to about 5% then I get a P201 error message. There's nothing wrong with my connections, my internet or my network. I am aware of Adobe's support note about "compatability issues" with CC and Mojave 10.14, so that has to be it, yes? A fix would be appreciated ASAP!

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Creative Cloud

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1.2K

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Aug 19, 2019 0
Adobe Community Professional ,
Aug 19, 2019

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Adobe Creative Cloud apps and macOS 10.14 Mojave compatibility issues

Well, as you said, yes, it should run. What was your prior version?

Did you run the Adobe CC Cleaner app?

Regards,
Abambo
Hard- and Software Engineer and Photographer

I'm not an Adobe employee. All advice constitutes my own opinion. Use at your risk! 🙂

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Aug 19, 2019 0
New Here ,
Aug 19, 2019

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I did run the Adobe CC Cleaner. No difference. I don't remember the previous edition, whatever the last edition of Mojave was.

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Aug 19, 2019 0
New Here ,
Sep 16, 2019

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I'm having a similar issue. The hand tool is always on even when the brush tool is selected. None of the tools are working. I can't crop or transform or anything. 

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Sep 16, 2019 0
maxglitz LATEST
Community Beginner ,
Jul 22, 2020

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Exactly the same question I have. I've only had Creative Cloud apps for a couple of days, then as soon as I updated Mojave 10.14.6 yesterday, I noticed the Creative Cloud app icon showing in my doc as a recently opened app it had a question mark over it. I'd used it to update Photoshop earlier. For as new a CC owner as I am this starts me out with big worries. 

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Jul 22, 2020 0