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Updates and Uninstall not possible on Mac

New Here ,
Jun 18, 2020

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Hi, I'm soooo angry. Not just because of the look of the new icons but because NOTHING is working: the updates don't work, uninstalling is not possible - 301 everywhere. My deadline is killing me...

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Creative Cloud, Installation

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Updates and Uninstall not possible on Mac

New Here ,
Jun 18, 2020

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Hi, I'm soooo angry. Not just because of the look of the new icons but because NOTHING is working: the updates don't work, uninstalling is not possible - 301 everywhere. My deadline is killing me...

TOPICS
Creative Cloud, Installation

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109

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Jun 18, 2020 1
New Here ,
Jun 18, 2020

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Okay, now it's working but it looks like 1995.

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Jun 18, 2020 0
Engaged ,
Jun 18, 2020

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If the application starts going haywire again then consider getting CCleaner to clean your device off of Adobe CC and then reinstall it and solve the problem.

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Jun 18, 2020 0
Adobe Employee ,
Jun 18, 2020

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Silkek7836305, typically occurs because the installer was blocked while attempting to complete the installation process.  Please review the settings for any installed security or anti-virus software to verify it is not interfering with the installation.  For more information on Error 301 see https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error301.

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Jun 18, 2020 0