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I purchased a creative suite photoshop on my mac and now after i update it its only good for 7 days. Do i have to buy it again? The old email address that the account was attached to is no longer in use. Help!!
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Hi @jdaavid
I'm sorry to say that legacy Creative Suite cannot run on Catalina. It's too old. Only modern Creative Cloud software will work on Catalina -- Photoshop CC 2020 or 2021.
https://helpx.adobe.com/x-productkb/global/fix-macos-64-bit-compatibility-errors.html
Possibly related link: Creative Cloud reverts to Trial mode.
https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html
Hope that helps.
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No Creative Suite product will install or run on macOS Catalina or newer because all that older software had 32-bit components... For further details, please see this Adobe help page:
https://helpx.adobe.com/x-productkb/global/fix-macos-64-bit-compatibility-errors.html