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Upgrade from CS5 to CS5.5 error

New Here ,
Jul 20, 2015 Jul 20, 2015

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Hello,

I have ADOBE CREATIVE SUITE 5 DESIGN PREMIUM installed on my computer. I have an upgrade to CS5.5 (same SUITE DESIGN PREMIUM) with a legal serial number. When I try to install this upgrade, the installer says that it is not possible to find an compatible software, if I try the original serial number in the following step, the number is not accepted. Can you help me, What's wrong ?

PS: I a have Windows 7 64bits.

Best Regards

AR

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correct answers 1 Correct answer

LEGEND , Jul 20, 2015 Jul 20, 2015

This might help:

Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5

http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html

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LEGEND ,
Jul 20, 2015 Jul 20, 2015

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This might help:

Error "This serial number is not for a qualifying product" | CS6, CS5.5, CS5

http://helpx.adobe.com/creative-suite/kb/error-serial-number-qualifying-product.html

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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