Skip to main content
josephc89078950
Participant
August 28, 2017
Answered

View the last 4 digits of a credit card used for purchase?

  • August 28, 2017
  • 1 reply
  • 578 views

Hello,

Wondering if its possible to view the last 4 credit card digits used for purchase. It's not listed anywhere on the monthly invoices (for whatever reason) and I have canceled the monthly subscription and no longer have access to see which credit card was used.

I'm not able to sift through credit card statements, as that it not part of my level of access in the company.

This is not an "oh my gosh, this is the worst thing ever" situation.

I'm genuinely curious as to why its so difficult to find this information postmortem (after cancellation of the service).

Perhaps I'm just having difficulty navigating the management?

I've also tried following these instructions: Change or update your credit card and billing information in your Adobe ID account : but I'm not able to see the "edit payment details" button (as I'm not currently signed up for anything) - I'm in the USA and do not believe the Digital River disclaimer applies.

Any help is appreciated.

This topic has been closed for replies.
Correct answer Sheena Kaul

Hi,

You will need to contact support through call/chat for this request.

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

Please see Support FAQ: How can I contact Adobe for support?

Hope that helps!

Regards,

Sheena

1 reply

Sheena Kaul
Sheena KaulCorrect answer
Legend
August 31, 2017

Hi,

You will need to contact support through call/chat for this request.

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

Please see Support FAQ: How can I contact Adobe for support?

Hope that helps!

Regards,

Sheena