Highlighted

Wait times

New Here ,
Feb 18, 2020

Copy link to clipboard

Copied

I've waiting for 2.5 hours for a 'chat' this normal?

TOPICS
New user

Views

68

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Wait times

New Here ,
Feb 18, 2020

Copy link to clipboard

Copied

I've waiting for 2.5 hours for a 'chat' this normal?

TOPICS
New user

Views

69

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Feb 18, 2020 0
Adobe Community Professional ,
Feb 18, 2020

Copy link to clipboard

Copied

  1. Use a good browser like Chrome or Firefox that accepts cookies and does not have script blockers.
  2. Log-in with your Adobe ID and Password.
    https://helpx.adobe.com/contact.html
  3. Click the chat bot icon and type AGENT followed by Enter key.
  4. A human should join within a couple of minutes.  If not, try a different device/browser.

 

Nancy O'Shea, ACP
Alt-Web.com

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Feb 18, 2020 0
New Here ,
Feb 18, 2020

Copy link to clipboard

Copied

I’ve just figured out how to use Safari.

The problem was on there end.

They did apologies it only took about 20 minuets to get things sorted.

Cheers
John

A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort. Herm Albright (1876 - 1944)

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Feb 18, 2020 0