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What does this mean

New Here ,
Feb 18, 2020 Feb 18, 2020

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error message.PNG

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Creative Cloud

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Community Expert ,
Feb 18, 2020 Feb 18, 2020

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I have never seen that error mentioned in assocation with an Adobe program

Please post the name of the Adobe program you use so a Moderator may move this message to that forum

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Explorer ,
Feb 18, 2020 Feb 18, 2020

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If you are getting the error message “WebGL Disabled” when using Adobe Spark, it is possible that:

  • You may need to close your browser and restart your computer
  • Your browser needs to be updated
  • WebGL and hardware acceleration were disabled in your browser.  If you've followed the below steps and found hardware acceleration is enabled, sometimes turning it off may also fix the issue.
  • A browser plug-in disabled WebGL
  • An IT organization has disabled WebGL on your machine
  • Your machine’s hardware does not support WebGL

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Explorer ,
Feb 18, 2020 Feb 18, 2020

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Community Expert ,
Feb 18, 2020 Feb 18, 2020

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Which browser are you using?

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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