What happened to all of my shared library images?

New Here ,
Oct 15, 2018 Oct 15, 2018

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All of the thumbnail images for all of my libaries' shared assets are missing. The assets still appear to be there, but none of my collaborators can see or access anything. Seems to have started with the most recent update. See screenshot below.

What's going on? Has anyone else had this problem?

screencapture-shared-assets-adobe-link_2018-10-15.png

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Creative Cloud

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Adobe Community Professional ,
Oct 15, 2018 Oct 15, 2018

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You posted in the CS6 (and earlier) Creative Suites forum... CS6 has not had an update in over 4 years

What Cloud program are you using?

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Adobe Employee ,
Oct 16, 2018 Oct 16, 2018

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Hi Christy - I'm sorry you're running into an issue here.  would you be willing to share the link to the library you show above?  you can put it in the forum or direct message me.

thanks

Todd

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New Here ,
Mar 05, 2021 Mar 05, 2021

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All of the thumbnail images for all of my libaries' shared assets are missing.  Seems to have started with the most recent update. 

 

Yes, I have the exact problem, including multiple re-starts and various web sites.

 

Justin

 

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