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What happened to Distiller in Creative Cloud (5.1.9.407)

Community Beginner ,
Apr 30, 2020 Apr 30, 2020

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Went to Distill a postscript file and no longer see Distiller in my Creative Cloud. Any one know why it disappeared?  And how I can create a PDF file from a postscript file without Distiller?

 

Thanks.

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Community Beginner , Apr 30, 2020 Apr 30, 2020

Thank you. That's what I was trying to find out. Turns out there was a problem with my version of Acrobat Pro DC. Tech Support helped me uninstall and re-install, and then I had the Distiller app again. 

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Community Expert ,
Apr 30, 2020 Apr 30, 2020

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Which operating system do you have?

Have you installed Acrobat Pro?

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Apr 30, 2020 Apr 30, 2020

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Running macOS Catalina, v. 10.15.4

I have the subscription service to Acrobat Creative Cloud. That includes Acrobat DC and Acrobat X. 

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LEGEND ,
Apr 30, 2020 Apr 30, 2020

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It does not include Acrobat X. But Acrobat Pro includes Distiller, always. Just look for it in the Applications folder. You will not see it in the Creative Cloud Desktop app.

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Community Beginner ,
Apr 30, 2020 Apr 30, 2020

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Wow. $599 annual subscription to Creative Cloud -- and no Distiller.  That's sad. 

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LEGEND ,
Apr 30, 2020 Apr 30, 2020

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No, that's not even slightly what I said. Your Creative Cloud subscription includes Acrobat Pro DC, and so you get Distiller. It does NOT include Acrobat Pro X, which is many years obsolete, and does not run in Catalina anyway. So you are all set to use Distiller.

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Community Expert ,
Apr 30, 2020 Apr 30, 2020

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Just to clarify, Creative Cloud Desktop App does not show Distiller as a separate app. The Distiller App is included in your Acrobat Pro DC download. 

 

Acrobat X is discontinued.

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Beginner ,
Apr 30, 2020 Apr 30, 2020

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Thank you. That's what I was trying to find out. Turns out there was a problem with my version of Acrobat Pro DC. Tech Support helped me uninstall and re-install, and then I had the Distiller app again. 

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Community Expert ,
Apr 30, 2020 Apr 30, 2020

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Glad tech support got you all sorted 🙂

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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