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Cant open the zip file containing adobe creative cloud installer for windows
Have you downloading the installation file of the Adobe Cloud Desktop application?
How to download the Creative Cloud desktop app (adobe.com)
Which operating system?
If you are using a Mac and try to install or update then this is your Mac asking you to prove that you have permission by asking for your COMPUTER password, not your Adobe password
See also here: Gelöst: password - Adobe Support Community - 11075276
The Creative Cloud installer appears to be an EXE, not a ZIP. Where did you download? Be sure you were not tricked into downloading malware from a non-Adobe page.