When Installing, Creative Cloud Tries to Validate with a Strange Email Address

New Here ,
May 15, 2021 May 15, 2021

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I'm not really sure how to describe my issue - I get no error code and I have no idea what would be causing it, but when I'm installing Creative Cloud, after it has me enter in my email address to sign in, it seems to append some string of characters to the end of my email address and try to send an email there instead of to the adress I entered for verification. 

Of course, I don't receive that email and can't verify. 

adobe install issue.png

 

Obviously, I don't know how to fix it. As I investigate further, any advise or tricks would be appreciated. 

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Creative Cloud, Installation

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correct answers 1 Correct Answer

New Here , May 15, 2021 May 15, 2021
Update - this is resolved; it did send the verification email. I just didn't see it.  Either way, does anyone know what's going on with this - just for the record?  Thanks,

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New Here ,
May 15, 2021 May 15, 2021

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Update - this is resolved; it did send the verification email. I just didn't see it. 

Either way, does anyone know what's going on with this - just for the record? 

 

Thanks,

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