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When trying to clean up old versions fireworks was deleted and now can't find to reinstall

Community Beginner ,
Aug 13, 2020

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I have an enterprise adobe account with access to the full adobe suite. I was upgrading my creative cloud apps and saw that there were multiple versions of adobe apps installed: CS6, CC, CC2015, CC2018, and CC2020.  I only wanted the latest version of the CC 2020 apps. When I went through and was uninstalling previous versions - not all versions were appearing in the list of apps in Creative cloud (I could see them in my list of applications on my mac though). So I downloaded the AdobeCreativeCloudCleanerTool to help me remove some of those old versions that weren't appearing in the list of apps. This appeared to have worked for most of the old apps - except that it also deleted fireworks on me and I didn't want to delete that. When I open the Creative Cloud app on my desktop and click All Apps - fireworks is missing with no way for me to download it. However when I look at the list of available apps to me in my plan on the adobe website I can see that fireworks is on the list. How do I get it back?

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Creative Cloud, Installation

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When trying to clean up old versions fireworks was deleted and now can't find to reinstall

Community Beginner ,
Aug 13, 2020

Copy link to clipboard

Copied

I have an enterprise adobe account with access to the full adobe suite. I was upgrading my creative cloud apps and saw that there were multiple versions of adobe apps installed: CS6, CC, CC2015, CC2018, and CC2020.  I only wanted the latest version of the CC 2020 apps. When I went through and was uninstalling previous versions - not all versions were appearing in the list of apps in Creative cloud (I could see them in my list of applications on my mac though). So I downloaded the AdobeCreativeCloudCleanerTool to help me remove some of those old versions that weren't appearing in the list of apps. This appeared to have worked for most of the old apps - except that it also deleted fireworks on me and I didn't want to delete that. When I open the Creative Cloud app on my desktop and click All Apps - fireworks is missing with no way for me to download it. However when I look at the list of available apps to me in my plan on the adobe website I can see that fireworks is on the list. How do I get it back?

Topics

Creative Cloud, Installation

Views

15

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

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