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When will my subscription activate?

New Here ,
Apr 17, 2020

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I paid for my subscription online via Paypal for photoshop and its isnt appearing in my orders and hasnt activated. I spoke to a help person and they said it will activate withiin 24 hours. Why? I bought it to use now and its really frustrating that I cant. its also confusing because absolutely nowhere did it tell me, infact when I try to use it it asks me to upgrade my plan and pay, which I almost did thinking it had failed but I checked to make sure they had actually charged me and my money has gone out.

 Nothing nowhere has informed me about my purchase activation times or my order. i just dont understand why it takes time to activate my subscription when paying for it directly through Adobes site.

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Download and install, Problem or error

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When will my subscription activate?

New Here ,
Apr 17, 2020

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I paid for my subscription online via Paypal for photoshop and its isnt appearing in my orders and hasnt activated. I spoke to a help person and they said it will activate withiin 24 hours. Why? I bought it to use now and its really frustrating that I cant. its also confusing because absolutely nowhere did it tell me, infact when I try to use it it asks me to upgrade my plan and pay, which I almost did thinking it had failed but I checked to make sure they had actually charged me and my money has gone out.

 Nothing nowhere has informed me about my purchase activation times or my order. i just dont understand why it takes time to activate my subscription when paying for it directly through Adobes site.

TOPICS
Download and install, Problem or error

Views

394

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Apr 17, 2020 0
Adobe Employee ,
Apr 19, 2020

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Moved to Get-Started.

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Apr 19, 2020 0