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Looks like the newest version of CC only works on Windows 7 and Windows 10 and is not compatible with Windows 8.1 for some reason. I'm temporarily working on an old laptop running Windows 8.1 and can't easily upgrade. I have a CC subscription and keys for Photoshop going back to version 3.
Can anybody share a link to download an older version of Photoshop compatible with Windows 8.1?
Contact Adobe Customer Care by logging-in below.
https://helpx.adobe.com/contact.html
Click the chat bot icon and type AGENT followed by Enter key.
Upgrade to Windows 10 (64 bit only). See system requirements for Creative Cloud desktop app + Photoshop CC.
https://helpx.adobe.com/creative-cloud/system-requirements.html
https://helpx.adobe.com/photoshop/system-requirements.html
NOTE: Adobe ended support for WIN8 AND 8.1 in Jaunuary of 2018.
https://helpx.adobe.com/download-install/kb/os-support-for-cc-2019-apps.html
Without a supported operating system, your son cannot use latest versions of Creative Cloud desktop app or Photoshop, etc...
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Contact Adobe Customer Care by logging-in below.
https://helpx.adobe.com/contact.html
Click the chat bot icon and type AGENT followed by Enter key.
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Due to Adobe's policy change on what is available, I don't know if this link still works
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Yup, It's not working anymore.
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Looks like the links on John's page have been removed; they just take you to a general help page now.
I tried Nancy's trick of requesting an agent through the chat bot, and after a bit of a wait, some confusion and runaround they sent me a link for a direct download of Photoshop CC19 which installs and runs on Windows 8.1. Seems exactly the same as what I use on Windows 10. This will probably expire soon but here it is:
I'm not sure why their official download page says "Not Compatible" when this version is perfectly compatible. My guess is it's something to do with DRM...?
Thanks for your help!
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Sarah, It's not even opening anymore.
And to be honest, It's so unfair for windows 8 and 8.1 users like myself.
Why can't they just make a version for windows 8 and 8.1 only?
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Thank you so much Sarah, it still works! 🙂
Guess I'll be keepin' the installer as a little treasure, at least until I decide to upgrade from Windows 8.1 (which I love) to Windows 10.
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It says here photoshop cc 2019 is compatible with windows 8.1
My mistake photoshop version 19.0 aka photoshop cc 2018 is what you want.
https://helpx.adobe.com/photoshop/system-requirements/earlier-versions.html
You can download the photoshop cc 2018 installer from here:
https://helpx.adobe.com/download-install/kb/creative-cloud-apps-download.html
The newest version of photoshop is photoshop 2020 (photoshop version 21.0) which is not compatible with windows 8.1
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Although CC 2019 is actually version 20.x which, according to Adobe, is only compatible with Windows 7 and 10.
Version 19.x is CC 2018 which is the version I suspect Sarah is running on Win 8.1.
Adobe's System Requirements muddies the waters by referring to Photoshop CC 19.x.
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Right your are.
Thanks for catching that.
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Darned confusing. Had to check version numbers myself several times before posting.
Adobe should apply more precision to their System Requirements pages.
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Your link worked for me, Thank you so much Jeff.
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Has you link continued to work? Any issues??TIA
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Upgrade to Windows 10 (64 bit only). See system requirements for Creative Cloud desktop app + Photoshop CC.
https://helpx.adobe.com/creative-cloud/system-requirements.html
https://helpx.adobe.com/photoshop/system-requirements.html
NOTE: Adobe ended support for WIN8 AND 8.1 in Jaunuary of 2018.
https://helpx.adobe.com/download-install/kb/os-support-for-cc-2019-apps.html
Without a supported operating system, your son cannot use latest versions of Creative Cloud desktop app or Photoshop, etc...
Pre-2019 versions are no longer offered from the Creative Cloud desktop app. I know of no way to obtain them unless you're a TEAMS/ENTERPRISE account holder in which case you must special request them from your IT dept admin.
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Posting this because I'm unable to upgrade to Windows 10!