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HI, after upgrading, a white screen is preventing me from starting anything in the suite. ANy thoughts?
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Please take a look here: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html
If this doesn't help we need more information about your system.
Which operating system do you use?
Which version of Adobe programs do you use?
Please post the exact version not only phrases like "newest" or "actual" or so.
Do you get an error message? If yes please post the exact message.
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Thanks for the update. I tried the steps above.
Download the uninstaller. Uninstall the creative cloud app
Download the installer -> Install the creative cloud
At the installer completion I get the message There was an error with the adobe creative cloud > Repair ?
I had the same message before , I click on repair and it repeats the same issue
closed the installer. closed the adobe creative cloud
Opened the cretaive cloud once more.
Blank window.
This is windows 10. I use the adobe cc apps with autoupdate on. Can't check the version for the creative cloud but I just tried uninstalling and re installing the latest one. No changes
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Thanks fo rthe update. I tried the 2 tips you suggested but the issue remains. On the second tip. I did not have any special character in my profile and I still updated it (overwrite and save) but no changes
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Rename the opm.db file.