Why am I getting a perpetual "Waiting" message when installing new apps?

New Here ,
Jun 02, 2020 Jun 02, 2020

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I'm on Mojave and downloading some new apps. Can someone explain?

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Creative Cloud, Installation

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Adobe Employee , Jun 02, 2020 Jun 02, 2020
I am sorry to hear that you are stuck, Kelly. Do you ever receive any specific error messages?  Are you using the process listed in https://helpx.adobe.com/creative-cloud/help/download-install-app.html to install the application?

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Adobe Employee ,
Jun 02, 2020 Jun 02, 2020

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I am sorry to hear that you are stuck, Kelly. Do you ever receive any specific error messages?  Are you using the process listed in https://helpx.adobe.com/creative-cloud/help/download-install-app.html to install the application?

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New Here ,
Jun 08, 2020 Jun 08, 2020

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Thanks, Jeff! I see that part of my question maybe didn't even make it into my post! It actually came through, so all is well.

 

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