Why can't I run Adobe Desktop applications on Windows RT?

[SierraPhotoLLC]

Why can't I download any of the creative suites software to used on my surface pro tablet?  I called customer support and the answer was "well you just can't.  We don't support that particular device, or any device from Microsoft.  You need to buy an iPad or android device.". The surface pro is a mini computer.  It has an Intel processor.  It should work the same as a desktop.  Why doesn't adobe recognize it?  Or have I been lied to by somebody in customer support?

[kglad]

do you have a surface pro 3 with win 8.1?

if yes, you can install full adobe programs on it.  i have.

if you have surface 2 with win rt, no you can't install adobe programs on it because you have a crippled os.

as far as mobile apps go, the win rt os is not supported.  i don't think anyone considers it a mobile device like an ipad.

win rt is more like chrome:  a crippled os.

[SierraPhotoLLC]

What does it mean to have a crippled os?  I've never heard this term before and I can't find a decent definition of it on Google.  I don't understand why every tablet except for mine would be supported for every program except adobe.

[Chris Cox · Accepted solution]

Windows RT cannot run Windows applications (like the Adobe Creative Cloud apps).

Windows RT can only run apps specifically designed for tablets.

[John Waller]

Confirm which operating system you're running.

Which Windows operating system am I running? - Windows Help

Is is Windows 8/8.1 or Windows 8 RT?

[kglad]

in addition to reading cc's and jw's replies in messages 3 and 4:

a crippled os is a compromised os, or an os that is not able to run all the programs a user might expect.

in the case of win rt, it's not capable of running programs designed for the full windows os'es.  that's why the surface pro and surface pro 2 were busts.  ms finally got it right with the surface pro 3 which does support a full os (win 8.1).

[John Waller]

that's why the surface pro and surface pro 2 were busts.  ms finally got it right with the surface pro 3 which does support a full os (win 8.1).

The other way round. Surface had RT (until version 3). Surface Pro always ran full Windows.

Surface = Windows RT

Surface 2 = Windows RT

Surface 3 = Full Windows

Surface Pro= Full Windows

Surface Pro 2 = Full Windows

Surface Pro 3 = Full Windows

If Jacqueline really is running a Surface Pro tablet as she states (which would be running full Windows) - and not a Surface with RT - then Adobe Creative Suite should run on her tablet.