• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

why is there a problem with downloading after effects?

New Here ,
Jan 27, 2016 Jan 27, 2016

Copy link to clipboard

Copied

everytime I click free trial for after effects it keeps telling me there is some issue......its after effects only though

Views

225

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Jan 27, 2016 Jan 27, 2016

That MAY be a false error that is hiding the actual problem... a 32bit computer

You MUST have a 64bit computer and operating system... what is your computer?

-http://windows.microsoft.com/en-AU/windows7/find-out-32-or-64-bit

-Programs are not SUPPOSED to display or download if they will not install on your computer

MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html

Votes

Translate

Translate
LEGEND ,
Jan 27, 2016 Jan 27, 2016

Copy link to clipboard

Copied

What sort of issue does it say there is?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 27, 2016 Jan 27, 2016

Copy link to clipboard

Copied

That MAY be a false error that is hiding the actual problem... a 32bit computer

You MUST have a 64bit computer and operating system... what is your computer?

-http://windows.microsoft.com/en-AU/windows7/find-out-32-or-64-bit

-Programs are not SUPPOSED to display or download if they will not install on your computer

MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jul 17, 2020 Jul 17, 2020

Copy link to clipboard

Copied

LATEST

This is a really late reply, but thank you! I had a 32bit, have a 64bit now!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines