why is there a problem with downloading after effects?

New Here ,
Jan 27, 2016 Jan 27, 2016

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everytime I click free trial for after effects it keeps telling me there is some issue......its after effects only though

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Adobe Community Professional , Jan 27, 2016 Jan 27, 2016
That MAY be a false error that is hiding the actual problem... a 32bit computerYou MUST have a 64bit computer and operating system... what is your computer?-http://windows.microsoft.com/en-AU/windows7/find-out-32-or-64-bit-Programs are not SUPPOSED to display or download if they will not install on your computerMINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html

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Adobe Community Professional ,
Jan 27, 2016 Jan 27, 2016

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What sort of issue does it say there is?

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Adobe Community Professional ,
Jan 27, 2016 Jan 27, 2016

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That MAY be a false error that is hiding the actual problem... a 32bit computer

You MUST have a 64bit computer and operating system... what is your computer?

-http://windows.microsoft.com/en-AU/windows7/find-out-32-or-64-bit

-Programs are not SUPPOSED to display or download if they will not install on your computer

MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html

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New Here ,
Jul 17, 2020 Jul 17, 2020

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This is a really late reply, but thank you! I had a 32bit, have a 64bit now!

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