Why is there a "DUE TODAY" written on my checkout tab after my free trial?

New Here ,
Dec 13, 2020

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Hey so after I went on free trial on photoshop & lightroom my checkout tab says "DUE TODAY $10.99", and I don't understand why does it say that. I never bought anything from Adobe just so we clear the "You already claimed a free trial" topic.

This is for personal use, region Croatia.

 

If someone could help me out with this it would be appreciated!!

 

Kind Regards,
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Why is there a "DUE TODAY" written on my checkout tab after my free trial?

New Here ,
Dec 13, 2020

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Hey so after I went on free trial on photoshop & lightroom my checkout tab says "DUE TODAY $10.99", and I don't understand why does it say that. I never bought anything from Adobe just so we clear the "You already claimed a free trial" topic.

This is for personal use, region Croatia.

 

If someone could help me out with this it would be appreciated!!

 

Kind Regards,
Recent.

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Installation

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Dec 13, 2020 0
Adobe Community Professional ,
Dec 13, 2020

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We are not Adobe employees and can't help here. Please go to Adobe Customer Service:
https://helpx.adobe.com/contact.html?step=STAM_downloading-installing-setting-up_serial-numbers-rede...Chat and Agent.png

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Dec 13, 2020 0
Most Valuable Participant ,
Dec 13, 2020

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The trial is for 7 days, and then it converts to a paid subscription 

 

When you 'click to agree' to the subscription terms while buying a subscription, that means that you really do need to read BEFORE you buy a subscription... https://www.adobe.com/legal/subscription-terms.html

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Dec 13, 2020 0
LinSims LATEST
Adobe Community Professional ,
Dec 13, 2020

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They've actually put that information on the payment page now. (I forget which product this was, but I think this is now on all the pages. You'll note they also now include the "you have to cancel by this date to avoid being charged" date.)

new billing page info.png

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